Bank of America (Lobby Service Only)

ronald castaneda

Super slow. Came in for a wire transfer, apparently only one associate can do this at this branch, was told to sit, waited over an hour to be helped, took a total of an hour and a half before I left the bank, extremely slow very disappointed

Syed Shaik

Weird experience with business advantage team here, they’re not sure about what documents required to add my spouse into existing account. Wasted my time visiting here.

Mike Rzeminski

About a month ago, I was waiting in line for 15 minutes, when I had an appointment to meet. 1 teller was there. When I finally got to the window, she was rude. Then when I made a comment about the service, she got confrontational. She called for help and 3 people rush out from the back, to include the manager. They rushed to her defense, and made me feel as though I was the problem. The excuse was that an employee was in the restroom, while it was obvious they were socializing in the back. I find it amazing they could rush to help their employee who had a disgruntled customer, but had no urgency to assist when there was a line to the door. There is a reason they have a 3.3 score on google reviews.

Susan Thomas

Only 1 star because no stars were not an option! To cash a check off of their own accounts, they charge you... $8 to cash a $60 check. The wait is very long with no one in front of you. The assumptive teller was not at all friendly. Rather than waste time with a door greeter how about give some service at the teller area? How about why would it cost anyone to cash a check that is written off your bank? This is just asinine! Never will I have an account there. Your staff is not welcoming...Not at all. Stillman Parkway is the location.