Tropical Smoothie Cafe

ashley jackson

Missing ingredients, unprofessional staff. Will drive a few miles to the TS in Short Pump where the food is always consistently prepared

Orion Pelausa

Outrageously slow. Staff couldn’t seem bothered. The gentleman working was the only person putting forth any effort. Second time arriving to pick up an online order and it isn’t ready 35-45 minutes past pick up time. This time they claimed they don’t believe my order took place. (Had to show my receipt and prove my purchase) Avoid this location. You’d get it faster if you drive to a location further away.

Tyler Beattie

45 minutes for a Grubhub order is unacceptable! Never go here unless you have a 2 hour lunch break.... This place needs new management. They kept putting other customers in front of me so I just left... As a person that runs my own restaurant. This was just embarrassing...

We Are The Wade’s

I’m a regular customer at this location due to the convenience of being close to my office. This location has made significant improvements! If I had done my review after the first few visits, it would have been a 2 star. I place my order through the app, and every time I went to pick it up, I would stand there waiting.... no one ever greeted me or even looked my way. They just kept on doing whatever they were doing. I even had an employee walk to the front counter, not even address or acknowledge me and walk away as if I didn’t exist. I’ve seen great improvements with that though. And the food is always delicious, freshly prepared. The restaurant is always clean. Keep up the great work and keep striving for improvement!