Frederick Primary Care Associates - 56TJ

Jim Wilson

On hold and SEVENTH IN LINE at 820am. This office has never been run decently. I'm forced here by my insurance or I'd leave.

Aubrey Horton

Dr Fisher is amazing! My whole family sees him and has been seeing him for years. 10/10 recommend him! His front desk receptionist Jessica is absolutely amazing as well!

Aza Shiao

I have been a patient for 5 years and have had no issues with the office until recently. The good: Pernisha and Alyssa, the receptionists, were lovely and helpful when helping me correct a provider’s prescription order mistake. My FPCA provider, Melissa Davis, NP, has a great bedside manner. I always feel comfortable during appointments. The bad: Doris, the other receptionist, had very poor customer service and hung up on me, despite me politely and thoroughly explaining my prescription order situation. If your provider is Melissa Davis, NP, be prepared to do your own research. I began to lose trust in my provider in staying up-to-date on medical literature. During the beginning of the COVID-19 pandemic when the CDC began to recommend face masks in indoor spaces and before the highly contagious Omicron variant existed, Melissa mentioned during my appointment that face masks didn’t really make a difference. However, there were several peer-reviewed papers in high impact journals that explained that surgical face masks reduced the spread of COVID-19 (before the highly contagious Omicron variant existed). It is not fair for me to say that this provider is not up-to-date on all medical knowledge beyond COVID-19, but I hope that CEs and regular training are required for all FPCA providers. In addition, I have experienced administrative errors in my prescription orders this past year. After my last check-up, my provider forgot to order automatic refills for a routine daily medication. This past year, I have to call FPCA every 3 months to manually request a refill. This past month, I have called on 3 different occasions to request the same refill. I am only now getting a response because I asked to speak to the receptionist. Although Pernisha the receptionist was kind enough to specify the exact pharmacy location, the provider put in the order to the wrong pharmacy 1.5 hours drive away from my current location. I have had to call FPCA 4 separate times today to rectify the situation and cannot imagine what it would be like for an elderly or disabled patient who cannot easily do what I did. Overall: The majority of staff is lovely, and I feel comfortable at my appointments. However, I will be trying a different provider or group practice in the near future in hopes of more competent patient care.

bonnie griffith

I have been a patient of this practice since 1982. I never never me a better more compassionate Dr than Dr Ashwal. He goes way beyond to make you fell he truly cares as if you were family. His nurse are the best. I wouldn't trust my health or my families to anyone else.