Frederick Subaru

Category: Subaru dealer

Address: 1417 W Patrick St, Frederick, MD 21702, USA

Phone: +13016311236

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–5PM

Reviews

Doug O'Neal

Oct 14, 2022

I brought in my vehicle for maintenance after the check engine light came on. The repair was for a pair of faulty sensors. However, after picking up the car the hood would not latch completely. The damage is obvious from both visual inspection and when driving above 25mph. The damage was not apparent before the maintenance but was there immediately after picking the vehicle up.

Megan Repoley

Sep 26, 2022

I've always understood that you pay more at a dealership for repairs, but I've always trusted that I would get good service. Despite people's horror stories I've always had good experiences until I started coming to Frederick Subaru. I've gone 3 or 4 times and never had anything major concerns about my experience. This last time I went in because my oil was leaking. They said my head gasket was cracked and they wanted to charge me over $4K to fix it. When I asked for more clarification of what was going on and how could this have happened I felt rushed to make a quick decision. I eventually decided I wanted a second opinion. I went somewhere else and only told them that my oil was leaking and I wanted a second opinion on the problem. They looked at it and said my oil filter was incredibly dirty and was overflowing and that's why it had been leaking. I asked about the head gasket and he said there was no problem with it. Since the other shop cleaned everything up I've had no issues with oil leaking. I'm so disappointed with Frederick Subaru. This was either an issue of gross incompetence or blatant fraud. Whatever the reason is, I will not be back.

Krishna Rudraraju

Jul 12, 2022

Lost my trust with their service. Last time I was here they said my brake pads were in the "Yellow", meaning they will need a replacement soon. But during this service they magically went to "Green" and luckily I had the last service report in my glove box and showed that to the service manager and he apologized for the inconsistency and said the last person who did the service is no longer with the company and the current one is right. Its just funny that I was willing to spend the extra bucks to have them look at the brakes and replace them if needed but it seems like they weren't bothered.. Time to find a local mechanic and I will not be returning to this dealer / service again.

Maggie Suter

Jul 9, 2022

We had an amazing experience buying our Subaru Crosstrek with Roberto! He was so kind, helpful, and professional and took such great care of us. This is our first Subaru and Subaru of Frederick made this such a positive and easy experience for us from start to finish. We can’t wait to enjoy our Crosstrek and couldn’t be happier with our choice. Love. It’s what makes a Subaru a Subaru.

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Questions & Answers

Can you appraise my vehicle without bringing it in to the dealership?

Frederick Subaru | Oct 30, 2020
Frederick Subaru | Oct 30, 2020

We can appraise your vehicle remotely. We have partnered with Kelly Blue Book Instant Cash Offer.

Can I buy my lease out at your dealership?

Frederick Subaru | Oct 30, 2020
Frederick Subaru | Oct 30, 2020

Bring your leased car to us to find out your options.

Do you offer shuttle service from nearby airports?

Frederick Subaru | Oct 30, 2020
Frederick Subaru | Oct 30, 2020

We provide shuttle service to Frederick Municipal Airport, Hagerstown Regional Airport, Baltimore/Washington International Airport, Reagan National Airport and Dulles Airport.

Can I have my new vehicle delivered to me?

Frederick Subaru | Oct 30, 2020
Frederick Subaru | Oct 30, 2020

We will deliver your new vehicle to your home, within a 60 mile radius.

Can I sell a car on behalf of a company?

Frederick Subaru | Oct 30, 2021
Frederick Subaru | Oct 30, 2021

If you would like to sell a car on behalf of a company, please see a Business Office associate for the requirements needed.

What if I owe more to my car than the amount of your offer?

Frederick Subaru | Oct 30, 2021
Frederick Subaru | Oct 30, 2021

If your payoff amount is more than the offer for your car, the difference is called "negative equity." In some cases, the negative equity can be included in your financing when you buy a vehicle from us.

Do you buy leased cars?

Frederick Subaru | Oct 30, 2021
Frederick Subaru | Oct 30, 2021

Yes! In most cases, you can sell us your leased car in almost the same way as any other financed car.

Do I need an appointment to get an offer on my car?

Frederick Subaru | Oct 30, 2021
Frederick Subaru | Oct 30, 2021

You do not need an appointment to receive an offer for your vehicle. However, an appointment will be sure to save you some time at the dealership. We want to get you paid as fast as possible!

How do I get paid for my car?

Frederick Subaru | Oct 30, 2021
Frederick Subaru | Oct 30, 2021

You will leave with a check in hand the same day you sell us your car. Quick & easy!

How do you determine my offer?

Frederick Subaru | Oct 30, 2021
Frederick Subaru | Oct 30, 2021

We review current market conditions and your car's year, make, model, mileage, & vehicle history report. We examine your car's condition inside and out for major defects like frame or flood damage. We also test drive your car and check to see if the brakes and turn signals are working. If repairs are needed, we may adjust our offer accordingly. In regard to cleanliness, the long-term maintenance and care of your car are what's most important in determining our appraisal offer.

Can I get an offer for my car online?

Frederick Subaru | Oct 30, 2021
Frederick Subaru | Oct 30, 2021

Trade-in offers can be provided online using our trade tool.

Is the Frederick Ford Motor company qualified to work on 2013 Shelby GT500?

mark matovich | Oct 31, 2019
Hugh Dorsey | Oct 31, 2019

Dare mechanics are qualified to work on anything

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Do you have any certified older models.?

James Schneck | Oct 31, 2019
Frederick Subaru | Oct 31, 2019

Yes check with our Used Dealership next door, we are happy to help you! https://www.fredmotorco.com/used-inventory/index.htm?make=Subaru

Can I just drop my vehicle instead of making an appointment , no hurry to get the vehicle back. Oil change - rotate tires and anything else that may be required since the vehicle only has about 15,000 miles on it. Ford Escape 2017

Robert Frank | Oct 31, 2019
Richard Toms | Oct 31, 2019

To just get the oil change and rotate tires. Go to the quick lane, the used lot for the frederick motor company. But it is first come first serve, no appointments. I just made an appointment the other day with the service department for a CEL and vehicle can't be seen til almost April.

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What type of refrigerant to use in 2010 Ford Focus

Lee Jones | Oct 31, 2018
Tony Twigg | Oct 31, 2018

R134a

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How much would someone need for a down payment on a vehicle

Amber Robertson | Oct 31, 2018
Ralph Burall | Oct 31, 2018

As someone said, depends on what you buy and your credit rating,. I'd add that it also depends on if any sales are going on and also what bank or be if Ford Credit is being used for the loan

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I am looking for a quotation for a 2003 key and key fob. I called the he dealership and I still have not received a written estimate

michelle evans | Oct 31, 2018
C Dean | Oct 31, 2018

contact Chris Brunner in the Ford parts department he will get you prices on parts and can connect to contact for labor

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