Address: 1908 L St NW, Washington, DC 20036, USA
Phone: +12022231418
Sunday: 9AM–4:45PM
Monday: 9AM–4:45PM
Tuesday: 9AM–4:45PM
Wednesday: 9AM–4:45PM
Thursday: 9AM–4:45PM
Friday: 9AM–4:45PM
Saturday: 9AM–4:45PM
Gabriel Leblanc
They had zero car when I arrived at 10:30am at my reservation time. They had no car. Got put on a waiting list, was number 12 in line. Had to wait over two hours.
Allie Bice
Wish I could give this office zero stars. This was the absolute worst experience I have ever had renting a car. I highly encourage you to take your business anywhere else. The office overbooked itself and didn't have the car I already prepaid to rent. The office also didn't have a sufficient supply of cars for the amount of people who reserved one (and prepaid) and had to turn people away who came after I did and the employees didn't seem to care enough to provide alternative solutions, creating an incredibly hostile and stressful environment. I was lucky to receive the bare minimum and take the last car the office had available. Not only was the customer service experience terrible, but I was given an electric vehicle with no guidance on how to charge it. The vehicle also didn't come with its own charger which is extremely dangerous, allowing the customer to use up all the charge without being able to charge anywhere. Yikes.
George Perigo
Reviews on here are pretty accurate. - Expect to wait 1 hr + outside as even though you’ve reserved a car they won’t have them, nor will they care whether you’re in the rain. - Don’t expect the staff to give you any information, they’re not accustomed to even so much as a smile, just wait or better yet don’t book here in the first place. - Expect the car to be dirty and empty of gas, and no the staff won’t care, just document it and use your dark arts skills to return it with the same amount. The past three years reviews are the same so I guess it is what it is, buyer beware!
Shawn Job
Both the car and service was great. We enjoyed our trip.
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I have the same problem where they won't answer. Didn't have a good rental experience with them.
Call the location they may have them it depends on how long ago it was
No but there is a 100 to $200 hold when using a debit card and they do a credit check
In the garage just to the right of the office.
Yes.
Yes
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