MTA Mobility

Category: Department of Transportation in Baltimore, Maryland

Address: 4201 Patterson Ave #5, Baltimore, MD 21215, USA

Phone: +14107648181

Reviews

Jerome Herriott

Oct 20, 2022

To the people who answer's the phone need to be fired asap i called yesterday And a woman answers the phone sounded like she had an attitude i was trying to explain to her that i wanted to know when mobility dropped me off at school last year around December because I'll be headed back to school this year in December and she yelled WHAT?? And i had to explain to her again. Very unprofessional and once AGAIN had an attitude i wouldn't recommend this service to no one AT ALL mobility needs to be shut down permanently or taking over by another business or change staff that works there.

Anthony Logan

Oct 18, 2022

Customer service over the phone and Public service is terrible

flutter and freinds

Sep 19, 2022

One thing I hate to is cancel but on September 18th I flew out of Fort Lauderdale to Baltimore and at the last minute my plane was delayed and I had to cancel my Link ride. I really appreciate their understanding.

E Brige

Sep 7, 2022

Often times I hit option 1 because I need to book next day and some days after. However, the reps get an attitude about booking past next day. What does it matter if booking is your job whether it's next day or the day after. Some don't even give their rep number and the ones that do say it so fast you can't really hear let alone remember after they ask you a barrage of questions with numbers being your answer.Why are they so unwilling to do the job they are paid for?

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Questions & Answers

What do I do when a driver is rude to a motorist?

RICHARD CRYSTAL | Oct 28, 2020
Michele Buie | Oct 28, 2020

Call mobility and ask to speak to a manager to make a complaint and make sure you get the number of the Mobility Vehicle so that a manager can track the driver that was assigned to that vehicle.

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How do I get a replcement card

gretchen Tabaka | Oct 29, 2017
Jason Herb | Oct 29, 2018

You have to go to the Patterson Avenue location and it's 10 dollars for the first one then it goes up in price which is rediculis

How do I report a change of address so that I'm picked up at my new address and not the old

tereasa brown | Sep 28, 2022
Valerie R. Dunn | Sep 28, 2022

When you place your reservation, let the agent know that you have moved. The agent will place a formal change of address. When placing the reservation, tell the agent your new address for pickup.

Can someone ride with me on the mta Mobility

Christopher Missouri | Oct 29, 2019
tearsa tolliver | Oct 29, 2019

Yes, as long as its scheduled in the system that u will have someone riding with u

can I order mobility tickets online ?

gerald jackson | Apr 1, 2022
Toynette Spears | Apr 1, 2022

Yes

How do you qualify do mobility

Lisa Fowble | Mar 2, 2022
marion miles cornette | May 31, 2022

Phone number for mobity

Happy Friday to all of the MOBILITY driver and have a blessed weekend in the holy ghost drunk on the mta MOBILITY driver and the time will start to speed up the MOBILITY SERVICES and services be on time today

Jeffrey Henderson | Oct 28, 2021
Darryl Clark | Oct 28, 2021

This isn't a question.

How much does it cost to ride the mobility when they pick you up at your house?

Tonya Randall | Oct 28, 2020
Naima Marshall | Oct 28, 2020

Its currently 2.10

How do I get a driver to show up at the same spot each day to pick up a student on time?

Patricia Child | Oct 28, 2020
Tanya Mackey | Oct 28, 2020

When you book ur ride give the location where you want to be picked up at. Being on time might not happen and its not the drivers fault.

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I have a student who uses Mobility. The bus is inconsistent and does not show up at a regular stop or time. How do I fix this problem?

Patricia Child | Oct 28, 2020
Obdulio Oden | Oct 28, 2020

Call MTA to advise of your issues. They managed the service.

Why are they so damn slow

Erick Awkward | Oct 28, 2020
Michele Buie | Oct 28, 2020

They could be slow because of new drivers who are not aware of the area + the outdated GPS system gets new drivers lost. It's best to book your ride way in advance of your scheduled appointment time to be sure that you are on time.

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Can I take a bike on the subway.

Marcos Davidson | Oct 29, 2019
Scott Corbin | Oct 29, 2019

Yes

I want o know that are open on Saturday?

Sunsoon Cho | Oct 29, 2019
Sheena Booker | Oct 29, 2019

No, not the certification part. Mobility is. 24/7 operation as far as transportation for the customers. But the part that actually gives you the permission to ride the service is Mon-Fri. Hope this helps.

mY mobility id is fixing to expire in 9/30 what do I need to do to renew it?

Maria S. Santa-Hernandez | Oct 29, 2019
karleen sholto | Oct 29, 2019

Call the recertification building on 4201 Patterson ave. And they will tell you what u need ok

My son is handicapp with a yellow card do he has to pay for mobility

delores queen | Oct 29, 2019
thomas smutek | Oct 29, 2019

Yes Unless he has a workshop pass from a day program its $2.00 per ride each way

MAY GOD BLESS you real good MTA MOBILITY driver

Jeffrey Henderson jr | Oct 29, 2019
King Sonn | Oct 29, 2019

Same to u!

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Is office open for holiday on Patterson St 21 first of January?

raphael blake | Oct 29, 2019
Nikasha Vinson | Oct 29, 2019

Its closed

Need return ride at 3:30 pm to home

ceretha mayfield | Oct 29, 2019
Nikasha Vinson | Oct 29, 2019

If your ride is not already scheduled you have to use taxi access. There was an emergency In the building today so all rides

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Can i set up ride for 11/272018to go to 2300Gwenfall parkway at 1:40 pm

ceretha mayfield | Oct 29, 2019
Deborah Truesdale | Oct 29, 2019

Set up the meta schedule from Brooklyn to modawmin

I accidentally gave Mobility the wrong address to take me to the following day what should I do

Earlene Carpenter | Oct 29, 2018
Paulette Wills | Oct 29, 2018

Jason cuz it always on time and it always pick you up on time sometime they running late but you always get to work on time thank you please do not text the transportation away from us cuz we don't have no other transportation

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How do we apply for the sevice?

Giovannda Waters | Oct 29, 2018
Deneen Platt | Oct 29, 2018

Call the certification department and request an application

Do you do transportation to and from Ellicott City?

Ray Family Email | Oct 29, 2018
ike moghalu | Oct 29, 2018

No

Mta mobility business hours

Abdul Gray | Oct 29, 2018
Aubrey Smith | Oct 29, 2018

Is the schedule office open on sunday

Do to the weather is mobility operating today

paul ray | Oct 29, 2018
Lady Hollman | Oct 29, 2018

You would have to call about any scheduled rides in inclement weather

How do I arrange for transportation

Shayn Atkins | Oct 29, 2018
Lady Hollman | Oct 29, 2018

Call mobility 2 days b4 you need to get where you are going.

If u get denine how long must u wait to reaply

Everette Jackson | Oct 29, 2017
Geraldine Anderson | Oct 29, 2018

If you did not know how long must I wait to reply

Can the mobility van be rented for the weekend, to transport elderly people to a religious convention in Reading ,Pa

Shirley Williams | Oct 29, 2017
JM Bosquesillo | Oct 29, 2017

I know there is a reciprocity of some sort for out of State transportation but you need to check with mobility as to return arrangements.

Are the mobility trip book tickets are the monthly or can u use them anytime

Marguerite Shepperson | Oct 29, 2017
Brandee Holmes | Oct 29, 2018

You can buy the book of 20 tickets for $40, they never expire. We're using up our last we bought almost a year ago

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