The Westin Tampa Waterside

Dallas Durrance

Where do I begin? I would not recommend this hotel to anyone that isn’t there to party. The first day we arrived we noticed we couldn’t get into our room due to the door sticking. After the fifth or sixth attempt we were able to get in, but still let maintenance know to no avail. That night we were kept up half the night with what sounded like a 300 Pomeranian barking (not necessarily the hotel’s fault). Our refrigerator didn’t work, so engineering came to replace it, and sloshed the dirty water from the unit onto our open suitcase. Engineering was called again by housekeeping on the third day of our stay as they watched me try no fewer than ten times to get into our door. Engineering my came and looked at it with no solution for the remainder of our stay. This prevented housekeeping from accessing our room for service as well. A large organization arrived on our second to last day, and the hotel allowed them to run the show. Loud music, yelling through the halls in the middle of the night, and making constant noise in the lobby with open bottles of liquor and beers at 4 am. Our last night was a Friday, and the party yachts outside played excessively loud music all night as well. When checking out the front desk clerk mocked a guest (on the sixth floor) who called again to complain about the noise in the lobby. It was 4 am! The hotel was well staffed, but didn’t seem to want to ensure anyone else had a nice stay. I wouldn’t recommend this hotel unless you are part of the party crowd. Families beware.

Tommy

Rooms are, adequate. Popcorn ceiling, but I can manage. Staff members are hit or miss. The valet and housekeeping staff are super nice and helpful, receptionists not so much. It is however a much better $ to hospitality value than JW Marriott in my opinion. The Westin location is really convenient for all nearby attractions and restaurants.

David Powell

Fantastic location, great views of the water, rooms very nice, shower was great, beds very comfortable. Only major complaint was the service was either fantastic or terrible. Bell desk was great, front desk was either great or I was ignored, morning restaurant staff you'd think never waited a table before in their life. Bartenders were either amazing or just downright surly. I'd like to point out bartender Winnie (I think her name was) as just being fantastic (I think she was newer), and I believe it was Brian (who may have been a manager, too) that was at the bar, he was really great as well. Also, the gentleman working the front desk when I checked in the evening of 4/10/22 was probably the best front desk check in I ever had.

Beth Haldas

Recently stayed 4 nights at the Westin Waterside for my son's wedding. Was automatically upgraded upon arrival. Spacious room, comfortable beds, and all the amenities you need. Great group rate for the wedding. What a spectacular view of the Christmas boat parade right outside our window. The valet service team was professional, friendly, and very patient with my many demands, thank you. We will be back!