Holiday Inn Express & Suites Tampa -Usf-Busch Gardens

Patrice Malone

This hotel needs to be shut down and remodeled. I arrived on Thursday morning the staff was friendly however, when I got to my room there were stains in the tub (which could definitely come out with bleach and a good scrubbing). They told me it was an old tub but no those were dirt stains okay no problem! Then the refrigerator was filthy like someone was an extended stay and housekeeping didn’t even bother to clean. There were stains on the carpet (kool aid or something). The towels and bedding was also dirty there was a significant amount of stains on them. Oh but wait there is more, we opened a cabinet and found roaches not 1 but at least 3. Not to mention one was crawling on the bed. At this point I was fed up and asked for a refund and checked out. When doing so the manager didn’t ask any questions or anything seems as though this routine for them.

Fire777

Tara and Rick provide an excellent customer experience and make going to Busch Gardens easy and convenient. The shuttle runs 30 minutes before the park opens and until 30 minutes after close to maximize your time in the park. The staff keeps breakfast well stocked and there's always hot coffee in the lobby. Thanks for a great stay!

Trey Mahers

The lady at the front desk was awesome. She made sure we were well taken care of. The breakfast was good as well. No alcohol sold because it was an expeess hotel. Besides that all was clean and employees really cared how the atmosphere was inside the hotel.

Nelson “NTO” L

In 30 years of travel, I have never seen a dirtier hotel. The carpet was so filthy. Stains everywhere. Had to change socks multiple times a day. The water pressure in the bathroom sink was so low, you could barely get any water. Dirt marks on the floor, lobby, everywhere. And the area is not very safe too. Horrible place