Twenty Exchange

Jerome Pow

Day shift door men are total pieces of garbage.

nichole sacknowitz

Beautiful building, great amenities. Moved out July 31. Still waiting on deposit return. Several emails have gone unanswered. Just filed a complaint with the Attorney General office. Next step will be small claims court. I hope the property management team is reading the reviews.

HANNAH HE

My friend lives in this building, and the management is truly terrible and incompetent. The high-rise (as well as mid-rise and low-rise) elevators were mostly non-existent for a very long time, and now are "fixed". However, management has no idea how, and refuses to compensate people further. Really a terrible situation to be in. Also want to note that management were still leasing apartments even when the elevators were down (as I saw high-rise apartments on Streeteasy even while my friend was treking up ~30 flights of stairs).

Fernanda Silveira

If you’re thinking about living here, don’t. I’ve lived in the building for five years, and have constantly seen it downgrade in quality. Current management has seriously damaged the safety of residents as well as overall living quality. Elevator issues aside (which despite what they might claim, no, haven’t been solved), there are several issues such as lack of fire safety, evacuation, and emergency services operations in the building. The “amenities” are often in need of repair, or not accessible at all due to elevator. Cleanliness of the building has also gone down significantly over this past year, with bugs, cockroaches, and even rats appearing in common spaces of the building. It used to be quiet, but now the building is incredibly noisy, especially since lots of residents have had to move to lower floors. The rent prices are not worth it. Most people still saying good things about this place are probably management lol. To be clear: yes it’s a cute building on the surface, but management themselves do not care about it’s state and especially not the wellbeing of their residents. After living here for a long time the only good thing I can say about it is that the front desk and maintenance guys are the sweetest. Yes, it used to be great. Used to. Now there is no going back, and if you still choose to live here I truly wish you all the luck and patience.