Chase Bank

Milo Bates

I went in today to get a money order and before I could even utter the amount the overweight Hispanic woman with stringy hair interrupted me and asked if I had a ID. I explained to her I did but it expired 2 days prior. She just stared at me with no response for about a few seconds as if I was speaking another language. She then stated she could not accept my ID. I understand procedures and rules so the blame is on myself but the lack of alternative offered or any resolution to assist was poor. I was waiting in line across the street to take a test and quickly needed a money order. So I stepped out front to brainstorm after a few moments I entered chase again to see what my options were, if any ETC. this time a teller who hair looked unkept as if she just rolled out of bed called me to her station just to tell me she couldn’t help me even though I didn’t get to finish my sentence. The money order was 25 dollars these two made me feel like I was a criminal as if I was doing something sketchy. They both whispered amongst each other and giggled as if denying me service was the highlight of their day.

Tayo A

Lovely service and they have euros

Mo

Stopped by to speak to a banker after I was asked by another branch to come by. They didn’t ask for a name or anything. Just said I need to make an appointment and can’t today. Just upgraded my checking to a high tier yesterday, and immediately I was blown off by two branches. A bit frustrating. Will likely downgrade my account in the coming days and give my business elsewhere.

A H

Best banking experience I’ve ever had at a Chase branch, nationwide. Both the tellers and bankers are extremely helpful and professional.