Neighborhood Services

Michael Miranda

I used to work at the NHS in Addison and loved the food, but didn’t really like eating where I worked. So I went to the Frisco location several times. The first few, the food was great, not as great as the Addison location, but certainly above average. Each time, however, there was a bit of a dip in quality. The last two times I went, however, the food was not up to par. The time before last, I ordered the filet, mid rare, and it came out well done. Totally gray and inedible. These things happen though and I was fine with waiting for another. The second came out below blue rare, but charred on the outside, like they were cooking it on super high heat to try to get it out quickly. I just dealt with it because I didn’t want them to have to bin another $40 steak, and I wasn’t confident the third time would be the charm. At the very least, everything else was fine, and the staff were very accommodating. I got a free glass of wine and a free dessert, and I wasn’t really too upset overall. The last time I went, and it will be the last time, I had the steak frites. The frites were amazing, but the steak seemed to be a lower quality cut than has been used in the past. It’s a London broil, so I’m not expecting filet, but it was particularly gelatinous and stringy. The service was also considerably poorer and sadly, for the first time ever, the drinks were not good. Now, it is absolutely possible I went on two off days, but in my opinion as someone who has worked extensively in the industry, a restaurant with a $150 PPA shouldn’t be inconsistent. I have a feeling the quality issues arise from the fact that Chef Nick does not actually own this location. Anyone who has met him can attest to the fact that he is a hardass with high standards, and that’s what makes his restaurants so good.

Shara

Took my nephew there for the first time tonight and we had an awesome evening! Stacia the manager made sure we had a table even though we called at the last minute, and Lisa the bartender made us some really good margaritas! Griffin as always served us up well and truthfully the whole staff stopped by and checked in us or said hello! This is a great spot, they are doing amazing things right now!

T B

Great patio and awesome service. The fish and chips were heavenly.Thank you for the 5-star review! We are so happy you enjoyed everything from the atmosphere to the food to the patio. We hope to see you again soon.

Nolan Smith

Good drinks, bbq ribs were outstanding, wife enjoyed her meal also. The bar tenders were comically slow is the only complaint. 10 min for a beer and a cocktail both times we ordered it did ruin the outing for us. But otherwise things we were given were very good. Oh and the fries as silly as it sounds are great.Thank you for feedback, Nolan! We are disappointed to hear about slow service for beer and cocktails. I have shared with our restaurant general manager to facilitate further review. We are happy to hear that you enjoyed the food, and the fries which are a favorite! Hope to see you again!