Golden Heart Senior Care

Category: Home health care service

Address: 17220 N Boswell Blvd Ste. 106W, Sun City, AZ 85373, USA

Phone: +16237483301

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jane Pedreira

Apr 23, 2022

Golden Hearts has great care givers but they are sloppy on the billing and administrative side. They were late in sending bills to the insurance company and only sent them after I requested it. They didn't send a nurse or prepare an updated care plan. They and didn't document my fathers care according to the old care plan making it hard for my dad's claim to be processed. When i asked for a copy of the claim, Bob Pratt refused to send it. He is extremely unprofessional and a hot head. When the claim was being reviewed by insurance Bob told the insurance company that my dad refused care. If so, why did Golden Hearts charge my dad and submit a 30 page claim! Bob then tried to deflect blame by calling my dad a DRUNK who sleeps all day! Yes, my dad is 93 and sleeps most of the day but is never drunk! Please find another care firm as they are flakey and unprofessional. Bob is the consummate salesman who will sell ice to an eskimo, but is not a caring professional.

Gutbert L,Sierra

Sep 17, 2020

I worked at this place and is a wonderful place to work ,nice staff golden was so helpful and caring,I recomend this place

Jaime Ryum

Mar 24, 2020

I recommend Golden Heart Senior Care. The staff there are top notch! They care about all they come in contact with. The professionalism that is displayed is amazing!

Sue Urso

Aug 19, 2019

I highly recommend Golden Heart if you are looking for genuine, caring, kind and professional caregivers for you or a loved one. Angie and Golden, who lead the team, are very well versed and trained in their profession and also have tender hearts that reflect their backgrounds and experiences. It was clear to us upon talking with them that they are capable and genuine individuals who have the best interests of their patients and their family members at heart. They treated our loved one with the utmost respect and care, giving not only our loved one comfort but also our family. The team members who cared for our loved one -- Dan, Nonna, Susie and Ronda -- were fabulous, caring individuals. They went above and beyond our expectations. We can’t say enough good things about this wonderful organization. If you’re looking for a trustworthy and capable organization, look no further.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do The Caregivers Have The Skills For My Specific Health Needs?

Canel Dsouza | Dec 1, 2021
Golden Heart Senior Care | Dec 1, 2021

Yes, we have Certified Caregivers, CNA’s, Medical Assistants, and an RN on staff.

Are These Home Care Pet-Friendly?

Canel Dsouza | Dec 1, 2021
Golden Heart Senior Care | Dec 1, 2021

Yes, they are.

Do You Assist Alzheimer's Clients?

Canel Dsouza | Dec 1, 2021
Golden Heart Senior Care | Dec 1, 2021

Yes, we have trained Alzheimer’s caregivers.

Do You Offer Help For Seniors That Just Got Out Of The Hospital?

Canel Dsouza | Dec 1, 2021
Golden Heart Senior Care | Dec 1, 2021

Yes including transportation if needed.

Can I do a tour if the facilities?

Barbara Votava | Oct 27, 2021
Golden Heart Senior Care | Oct 27, 2021

Hi Barbara, thank you for your interest in our company. We are not a facility but we are an in-home care company providing caregivers to individual's homes. We do have an office in Sun City but I doubt that is what you are looking for. Best, Robert Pratt

Can I Stop Service At Any Time?

Canel Dsouza | Oct 27, 2021
Golden Heart Senior Care | Oct 27, 2021

We require a 30 day notice to cancel any services.

Read More

What Should I Expect Of An In-Home Caregiver?

Canel Dsouza | Oct 27, 2021
Golden Heart Senior Care | Oct 27, 2021

Golden Heart Senior Care will provide a trained, experienced, and compassionate caregiver to provide companionship and necessary services to care for your loved one.  We will come to your home and provide daily activities, home care such as laundry, cooking, cleaning and more.

How is senior care different than assisted living?

Christopher Amos | Oct 27, 2020
Golden Heart Senior Care | Oct 27, 2020

Senior Care aka in-home care is one on one, meaning personalized assistance on demand. In any facility a resident is cared for on as needed basis meaning if you push your call button you are at the mercy of the available staff on duty to get to you when they can, usually 10-30 minutes or longer. Hope this helps.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places