Arizona Department of Insurance and Financial Institutions

Category: State government office in Phoenix, Arizona

Address: 100 N 15th Ave # 102, Phoenix, AZ 85007, USA

Phone: +16023643100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Willie Mangum

Oct 11, 2022

Why do they even have an option to speak with a representative if there is no one there to help. As others have said in their reviews you either get disconnected after two minutes or the automated system says "sorry there is no one available to take your call. Good bye. " What a joke! It's a good thing they are funded by tax dollars. If they weren't they be out of business long ago!

Isaiah James Carter

Sep 18, 2022

I want to thank the staff at Arizona Department Of Insurance for responding to my calls and your amazing service. I moved here from California. I started the process of changing my resident license weeks befor I moved here. It still took California a month six weeks total to process my paper work. Arizona Department of Insurance did there part in no time. Again, Thank you!

Larissa Rodriguez

Sep 1, 2022

I wish there was an option for 0 stars.. how is it that a consumer can call for a day straight consecutively phone call after phone calls and nobody is able to answer the phone and the phone line automatically hangs up after you have been waiting for about two minutes?….. there isn’t even a way to leave a voicemail the phone literally just disconnects after two minutes. This is ridiculous! Hire more people to answer the phones or have a way to leave a message at least!!!

97sumy

May 17, 2022

Although my case hasn't been resolved because the agency has no jurisdiction over it I got a response to my complaint within 3 business days with pretty clear explanation what I should do and what to expect! This agency also helped me about 10 years ago with the different insurance company!

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Questions & Answers

What should I do if a Car Insurance Carrier don't want to pay money out for a accident claim that was filed by a policy holder? Thanks for your very Professional help and care...Morris W Conway Jr

Morris W Conway Jr | Oct 28, 2017
Mary Perez | Oct 28, 2019

What did happened to ur claim I also have a similar situation?

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I own an older mobile home and can't seem to find anyone to give me homeowners insurance. Is there any place that will?

Tammy Cates | Oct 28, 2019
Sherry Jara | Jul 29, 2022

Try Dairy Land Insurance Company - also contact Independent Brokers instead of the major ones. The often write insurance w/multiple companies.

How to search and verify licensed brokers.

Donna Silva | Oct 28, 2017
Trudy Lowe | Oct 27, 2021

Is it legal for ins co to put a glass claim on my Record for 3yrs. Glass is no charge or ded, but if I use it I. Penalized!!

How can we get a comparison of auto rates in arizona ?

Robert Milligan | Oct 28, 2019
Mercy Amaro | Oct 28, 2019

Well my son has a license for auto insurance and knows many company's. Or you can simply search your same question on google and get alot of recommendations that were found

I want to know if I can place a compliant against an insurance company named comment wealth insurance and their insured due to non payment of all my damages?

Mary Perez | Oct 28, 2019
Mary Perez | Oct 28, 2019

I placed paperwork for a thoror investigation throu the state of insurances . I still haven't received the answer from this investigation. Thank you for answering my question regarding this difficult situation.

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Is there a complaint ratio for auto insurance companies to help make a decision ?

Robert Milligan | Oct 28, 2019
Mercy Amaro | Oct 28, 2019

If your referring to a claim payout, then the answer is Neither. Its More of who has more proof.

I own a car that is only driven in the summertime and is stored in my garage for at least 9 months of the year. My insurance co. (USAA) insists I must carry Bodily Injury, Property Damage, Uninsured & Underinsured Mororists + Comprehensive. Why?

MIKE HARRIS | Oct 28, 2019
Sherry Jara | Jul 29, 2022

ask if you can "suspend coverages" during the months the vehicle is not being driven. You may want to carry Comprehensive only during that time - so if something happens to it while it is parked you will be covered i.e. a storm blows a tree limb on the car or hail damage... or if someone hits it or if it's stolen - the Comp would cover that. You can ask for a "total suspension of coverages" which means that you are not going to put the "comprehensive" on it - but if one of those things I mentioned above happens to vehicle you would not be covered. Just make sure to have your agent/insurance company "reactivate the coverages" before you drive it. You may have to reactivate it every 6 months and make a "one month payment" then "suspend" it again for the remaining 3 months.

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According to Insurance companies they have to offer glass coverage at n/c and no deductible. Ins co lists a claim on my record 3 yes. Us this legal??

Trudy Lowe | Oct 27, 2021
Dana Juel | Oct 27, 2021

I'm not an attorney but usually full glass coverage does increase your premium. As far as listing it as a claim, a claim is a claim, is a claim so I would say yes.

Within what time frame do you have to notify your insurance carrier after an automobile accident ? In my case the other driver was charged and ticketed on scene and is totally responsible, and has not notified his insurance. accident happened midMay

Madeleine Jackson | Oct 28, 2019
Tracy Sholty | Oct 27, 2020

Notify yours.

Endurance is refusing to pay for a water pump failure. What can i do?

Edward Carnajz | Oct 28, 2019
Amy Berry Ganaden | Oct 27, 2021

Insurance doesn't cover parts, only accidents.

How do I pay my renewal

Cathy Moran | Oct 28, 2018
Aqueelah Currie | Oct 28, 2018

You'll submit your renewal application application and fee online using the NIPR web address www.nipr.com.

I need to find a lawyer to help me in my vehicle accident. It happened in Dec. 2017. It was the other persons fault and their insurance is saying it was mine. Thank you

Kathy Hervey | Oct 28, 2018
Angel Valenzuela | Oct 28, 2018

File a claim with your own insurance, and give them a statement. If you were rear ended by another driver or if your insurance agrees that you are not at fault, they will take your claim to arbitration. An unbiased 3rd party will review both clims with all the info on each claim and will make a decision on who is at fault and both insurance companies have to comply with the decision.

Which Arizona agency has authority over Title Agencies?

Robert Brooks | Oct 28, 2018
Deborah Claw | Oct 28, 2018

If you're referring to thge title policy, it would be the Arizona Department of Insurance. If you're concerns relate to your escrow account you may need to contact the Department of Financial Institutions. It may be better for you to call or office on Monday.

My court case was DISMISSED (2009) but the Bail Bonds has gone out of business and did not release the lien on my house so that I can sell it. HELP!!!!

Brenda Adler | Oct 28, 2018
Tracy Sholty | Oct 27, 2020

Petition the courts to it removed and make sure you have a paper trail to the dismissal and anything you have on the bail bonds going out of business. It might help

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