Address: 14701 Ventura Blvd, Sherman Oaks, CA 91403, USA
Phone: +18189974743
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–4PM
Emily Shearman
Had a great experience here! The teller was super helpful and I was able to get everything I needed in one simple visit.
Lila Lang
I would give 0 if possible. Rude unprofessional employees. It took the bank 3 years to change my legal name with all documents provided. False information over the phone that will waste your time. The worse experience with the bank ever.
Giancarlo Pino
Unfortunately, another bad experience with this branch after being a 20+ year client. I went to replace a damaged $50 bill with clearly less than 50% missing portion. The branch manager stated that it can be replace only if more that 70% is presented to the teller. I asked her to confirm the 70% rule. She did and refused the service. After researching I discovered that generally banks replace damaged bills, provided that more than 50% of the bill still visible, so her “70% rule” was clearly due to lack of competence on her managerial position and, more importantly, lack of desire to help a client. BoA, may be a good bank, but unfortunately some employees contribute to create a bad reputation.
Kevin Forrest
THERE IS NO "Drive-thru" ATM HERE. What a travesty in the digital age to have this inaccurate statement remain after all these years. The branch is understaffed and lines are often out the door anytime between 2:00 pm and close of 4:00 pm which redefines "bankers hours" and makes it impossible for the average working person to get to the bank before it closes.
Thanks! Your review is awaiting moderation.
How can I get my money back ??
No
Hello, the tellers assist atms are only open when the bank is open
Yes, there's a parking lot.
no
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.