Boston Market

klinkerpopper

I haven't had a chance to be back at a Boston Market in over 20 years and I was craving it. Unfortunately they had a labor shortage and only one staff member was working his hardest to do everything in the store. While he was considerate and pleasant, the restaurant is too much for one staff member and it shows. The restaurant needs a good cleaning, the food was not fresh (how can it be with only 1 staffer??) the corn bread was a third of its original size. I'd call it a corn flat bread. I have no intention to return. The only reason this is 2 stars instead of 1 is your hard working employee. Management needs to hire and retain more staff. Management needs to clean the store.

Shamil

The new manager refused to remove the skin from my chicken, then he did not want to honour the $10 loyalty credit I had earned for giving them business, I had asked my whole chicken to be cut into my usual 8 pieces but only got 1/4s, again, they don’t have silverware anymore and were stingy with plastic ware. These are not enticing me to go back to Boston Market. I can’t wait to go back to Swiss Chalet in Canada!

Live Life

Ordered from them online an doordash delivered it the whole order was messed up! Partially not what we ordered and missing items never again!it was clear the staff there did not care about our order or the directions that was clearly printed in the receipt so they had to see them! Still haven’t received my refund have to keep jumping through hoops for my own money when it was your establishments mess up!!

Evelyn Nunez

Chicken was super dehydrated and all was sent with pieces all pulled apart. We also purchased a whole Apple pie and it was sent frozen and with no instructions, dang if you are going to send a frozen pie send directions or make it known that whole pie will come frozen!!!! Not the best at all!!!