Cloud 9 Salon and Spa

Category: Hair salon

Address: 7160 Justin Rd #200, Lantana, TX 76226, USA

Phone: +19723174384

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–5PM

Saturday: 8:30AM–4PM

Reviews

Sally E

Oct 6, 2022

Had a first time appointment with Dixie and she did great job on my blonde. I was very impressed with how knowledgeable Dixie is with types of hair techniques with application as well as knowledge of the chemistry of each product. I definitely booked her in advance for my next visit

Anne Graves

Sep 29, 2022

Great time

Brandy White

Sep 13, 2022

Pearl gave my daughter and I both the cut and color we were looking for. Finally after 4 years of searching, I've found my stylist! 🙏 Great salon, nice looking space, fun atmosphere.

Reyna Domel

Jul 27, 2022

lauren from cloud 9 is the best!! BOOK WITH HER.

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Questions & Answers

What do Eyelash Extensions look like?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Eyelash Extensions look and feel completely real. Each application is customized to suit the individual. We offer several thicknesses of lashes and different curls and lengths. Eyelash Extensions come in variety of colors for highlighting effects, but most people prefer black. Varying individual synthetic lash lengths are chosen to carefully replicate the shape and frame of your natural lash line. The thickness of the Eyelash Extension is determined by the health and thickness of your natural lashes as well as your personal preference. The overall effect is added curl, thickness and length.

What are Eyelash Extensions?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Eyelash Extensions are semi-permanent eyelash extensions of individual synthetic eyelashes that are curved to replicate a natural eyelash. Our lashes are thicker at the base and taper to a fine point. They are applied onto individual eyelashes, one extension at a time, for a natural, elegant look to lengthen and add fullness to the existing lashes. Eyelash Extensions are for professional applications only.

What is the difference between Swedish & Deep Tissue Massage?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Swedish massage is a luxurious massage technique that melts the muscles and the mind using long fluid strokes with varying pressure to improve muscle tone, circulation, and joint flexibility. This type of massage is generally less intensive than a deep tissue massage. A fusion between Swedish massage and Structural massage, our Deep Tissue massage relives aches and pains that are stored in the deepest parts of the muscles. This is perfect for working out knots and alleviating stubborn tension and soreness.

Can I get a facial the day of an event?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Yes, we do recommend facials prior to an event for even more beautiful skin. This facial would not concentrate on extractions, so be sure to let you esthetician know.

How will my skin look right after a facial?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

You will leave with glowing skin. However, most facials come with extractions, so some redness might occur.

Can I wear makeup during my facial or body treatment?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

During facials, your esthetician will remove your make-up for you.

What about communicating with my therapist or esthetician?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

At Cloud 9 Salon and Spa we specialize in customized treatments that are based on each individual client's needs. All aspects of our services can be customized, so please let your therapist know if you feel any discomfort or would like special attention to a particular area. Also, feel free to ask questions. The best experience always comes from honest, open communication with your therapist and esthetician.

What is I've never had a massage, facial, or nail treatment before?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

No worries. Our expert staff will walk you through the treatment, explaining what you'll be experiencing every step of the way from beginning to end.

Do you allow children in the Spa?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Children are welcome as long as they are scheduled for services.If not, we ask that you respect other guests' peace and quiet by leaving your children at home. This also allows you time for yourself to enjoy your services.

What is proper spa etiquette?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Cloud 9 Spa area is an adult environment of relaxation and tranquility. To ensure a serene and relaxing experience for all our guests, we kindly ask that you silence your cell phone upon arrival at the spa and refrain from taking phone calls while in the spa. Please be courteous with your phone.

What should I wear for a spa or salon treatment?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

No special clothing is requires; come as you are! This is completely up to you. Many people choose to undress completely for a spa service such as a massage or facials, other choose to leave on their underwear or wear a bathing suit. Prior to your massage or facial, your therapist will exit the room for you to get completely comfortable. During a massage treatment, we use a draping technique in which the therapist will use a sheet to cover the entire body except for the area being treated. During your facial you'll be wearing a wrap under the sheet that allows your neck, arms, and décolleté to be exposed for treatment. If you are enjoying several services, you will be provided with a robe and slippers. Your personal comfort is always important to us!

What can I expect from my service provider during my salon or spa treatment?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Your service provider will consult with you prior to the service to find out your goals and preferences and can make recommendations if appropriate. She or he will let you know what to expect and will find our if you have any special needs or concerns.

How do I choose the right treatments and products?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

We offer complimentary consultations and can make recommendations to fit your wants and needs. Whether you are looking for a skin care product line to use at home or have specific needs for a salon or spa treatment, we are always available to answer your questions.

What is color correction?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Color correction is meant to fix a color service that had undesirable results. Most people can understand that a color correction is needed for brassy, orange highlights, or at-home color that came out differently than desired (picture green or jet black hair instead of medium brown).

What is the difference between highlights/balayage?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

The difference between highlights and balayage is that highlights almost always use foils whereas balayage is more of a visual-painted technique. Balayage will always give more subtle results than traditional highlights.

Do you accommodate late arrivals?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

We pride ourselves on providing service to all of our clients in a timely and professional manner. Your promptness is greatly appreciated and required to properly serve you. Arriving late will simply limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest will not be delayed. The full value of your treatment will be charged. Your spa experience is your time and you should delight in it to the fullest.

What is your cancellation policy?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Providing outstanding service is the core of our business. Because Salon and Spa services are reserved especially for you, we ask that you notify us 24 hours in advance to cancel or change appointments without penalty. We thank you in advance for your cooperation and understanding. Spa packages and groups must give a minimum 48 hour cancellation notice.

How does the tipping process work? What is normal?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Our prices do not include gratuities for Salon/Spa service providers. Tipping is optional, but if the service meets or exceeds your expectations it is definitely appreciated. The industry standard is 15-20% of your total service fee.

What is your pricing policy?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

All prices are subject to change. In certain instances, our fee schedule may change before the pricing on our website or menu of services changes. Thus, please confirm the price for your treatment with our reservationists when booking your appointment. Product refunds must be done within 10 days of purchase with original receipt.

Can I book extra services while I am sat the Salon/Spa?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Absolutely, please ask! We will always try to accommodate your wishes, although we do recommend that you book your treatments in advance.

Are reservations necessary?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

We highly recommend making reservations in advance, but feel free to call on short notice, as we may have an opening or cancellation.

How do I schedule and appointment?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

You can schedule your appointment by phone, in person, or by email.

What methods of payment do you accept?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Cash, checks, Visa, Mastercard, American Express, Discover, and Cloud 9 Salon and Spa Gift Cards

What if I have lost my gift certificate?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Your certificate is considered the same as cash. We cannot guarantee that Cloud 9 will be able to find the transaction due to circumstances beyond our control. It is necessary to keep track of this valuable property.

Do you offer gift certificates?

Cloud 9 Salon and Spa | Oct 27, 2021
Cloud 9 Salon and Spa | Oct 27, 2021

Absolutely! Salon and spa treatments are the perfect gift. Purchase a Cloud 9 Salon and Spa Gift Certificate Online, or feel free to stop by the salon to purchase it in person. We gladly offer gift certificate credit toward all Cloud 9 Salon & Spa services and products. We encourage recipients to use certificates within one year of purchase.

I am elderly and need a haircut and perm. What are your prices?

Patty Middleton | Oct 27, 2020
Kasey rakes | Oct 27, 2020

Hi Patty Cloud 9 Salon is a awesome place to get a cut, Hair colored, nails, feet or even a facial! They offer so many different services. Everyone works for there self everyone has different prices. I can recommend you to Chelsey Gover or Ray. Both do a great job.

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