Ariana Cypress Estates Apartments

Chris Carlton

Apartments look nice, but the maintenance staff are so incompetent they have only managed to make things worse. The water pressure is horrible. Had them out to fix a kitchen sink 3 times in a week, it's gotten worse every time. So now i will be going and buying my own faucet and hoses and hiring a competent plumber to fix the situation since we are tired of not being able to even wash dishes. Also, black water does not count as a priority or emergency maintenance work, so dont bother calling about that. The facility car wash has a similar problem, so if/when it does work, you can drizzle water out, most of the time they just shut off the water so they don't have to fix it. We had to purchase a monthly subscription to an actual car wash because there is no point in hoping for this one to work The refrigerator is tiny, missing shelves and sounds like a garbage disposal. Not to mention it is completely out of date. Like the rest of the appliances in the apartments Forgot to mention that i also had to purchase my own shower heads since the ones initially installed did not work unless you were wanting to wash your walls. The tile was broken is several areas, they didn't try to fix or replace before move in They couldn't bother to proper clean the apartment before signing the lease, then again we couldn't tour the apartment until after paperwork was signed. Dont bother trying to wipe away at the dust on the walls that they painted over, it just peels away the paint. The tacks that they left in the walls from the last dwellers, leave those alone too. At least they painted over that as well so as long as you dont stare at it, it blends in. There is absolutely NO PANTRY in our apartment. We had to give up a linen closet just to have somewhere to put the food since there is nowhere near enough cabinetry The apartment does not come with a microwave but they dont tell you that until paperwork is signed The parking is horrendous. Cars can barely fit in the spots, so make sure you park far away from your apartment to make sure your car doesn't get dinged. They had us fill out paperwork about everything that was wrong with the apartment when we moved in, absolutely NOTHING GOT FIXED The gate was open for over a month straight and all kinds of people were coming in and loitering or soliciting Not to mention that the gate code we were given didn't even work because it was the wrong code in the first place There are bugs everywhere. They dont spray for it but they sure do charge for it. Especially in the pool, you'll be eaten alive. The only reason this review has two stars is because my wife likes the office personnel, but with the lack of competence from the rest of the team, i believe she will lose that soon.

Guante' Ferguson

I’ve relocated to to 3 different cities in 3 different states over the last 4 years; Ariana Cypress was probably the easiest move-in of them all. I love my apartment, especially the wood floors and fire place. My leasing agent was great, a Jack of all trades in my eyes! Thanks for your ongoing communication, thoroughness and professionalism!

Alondra Gonzalez

One star for many reasons! - Office staff are rude and will not answer your questions adequately. -Expect to pay wild fees during your move out. We called and asked several times for an itemized list of charges prior to paying and never received it. -Maintenance issues are not addressed in a timely manner. -Expect to park far away from your apartment -Vehicle entrance gate is generally not functioning -Pool is generally closed and if it’s open, needs maintenance. - Did not receive fire extinguisher despite asking for one on several occasions. - Save your time and money! There are better apartments in the surrounding areas that provide a great experience!

Justin Bounds

Absolutely horrendous apartment complex. Parking is a major issue expect to walk 100 yards to your apartment. Never expect to go swimming, pool seems to always be closed. Common area and breezeways my goodness completely disgusting. But the absolute worst problem with this complex is the staff. When you move out expect to pay completely ridiculous charges. Then when you ask for a itemized list of the charges they will just refer it to a credit company. The most unprofessional apartment staff I have ever seen. Good luck and highly suggest you do not move here folks.