Address: 2000 Old Hickory Trail, DeSoto, TX 75115, USA
Phone: +19722987323
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Adeline Russell
I was recently released from here and let me tell you....they must be paying for the "good reviews" because this place is horrible. After arrival I had to wait almost 12 hours for a bed. Was stripped twice because they "lost" my paperwork. It's so noisy there that you have to request ear plugs. Loud noise from 6am up until 11pm. Food was not edible. There therapy is a joke.. they're basically babysitting you. The elderly unit was right next to my unit and it was constant yelling and banging on the door. Not to mention Dr O. Hes a rude, arrogant piece of work. Was told by a nurse they will keep you as as long as your insurance pays. I was held against my will. I witnessed the nurses being rude and inattentive. The only 2 I can say anything good about was both nurse Jackie's. Sweetest women ever. They have a 2 star rating for a reason. Stay away.
Sintya Gonzalez
My mother was discharged since Saturday 17th and she hasn't stoped talking about how bad they treat people there. She even witnessed physical abuse to an elderly person. She was treated fairly but very disrespected. The day of her discharge i went by to pick her up, most of her belongings were given back to her except her jewelry(14k golden necklace). My mom and i asked about it but the staff there claimed they didn't know where it was or how it was lost. She was scared to leave a bad review about the place, care and services provided. I encouraged her to file a complaint about the physical abuse that she witnessed. She is traumatized about how much abuse the patients there, receive from the nurses and staff. If anyone who has been admitted to this place and went through physical abuse... please report it. Also if persoal belongings weren't returned(stolen) also report it. It
Jencarlos Quinones Velez
No respect I hate this place I spent 3 months in here in 2019
Ro Barton
Respectfully new to area but found #BetterDays to be a good program. Would like to say there is always room for improvements but w/ Behavior Healthcare I like to be open minded in my opinion. The staff I met will be missed. Thankyou for this opportunity and for those in the mist of it all somebody loves you. Stay strong and keep in touch with your love ones in trying times. THANKYOU HTH for walking with Nami and also being there in my times of need.
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Still better than Sundance and Dallas Behavioral
This place is soon to be shut down, the absolute worst job I've ever had. They treat the patients with no respect, just keeping them there for the insurance money. EXTREMELY unorganized. Staff is always getting attacked. Employees team up to get you fired if they're jealous of you. Staff sleeping with patients and other married staff. Administration is clueless about what's really happening on the floor. They run off all the good employees but keep the ones that are dirty and jealous. I've never seen an ounce of sympathy shown from doctors, therapist or practitioners towards patients. The peace of Jesus is not in this place. DO NOT send you or your loved ones to this facility for help ! Go to Parkland, Dallas behavioral, Green oaks Medical City of Dallas, And Greenhouse in Grand prairie. I recommend Greenhouse in Grand prairie the ADON is wonderful, staff is respectful, the facility is gorgeous and they stick together to help patients.
Well my son larry huckabee now lives in omaha tx near mtpleasant with is sister and is doing well.he didnt need the assistence of that hospital for long.
It to prectect the patients privacy
You definitely do have to have the ID #, but in order to get that you do have to wait for your son to call you and they are, depending on what level he's on, free to use the phone
Yes and No, if the patient is stable you can decrease the amount of days they have to stay but if not then they'll have to stay for however many days the doctor sets for them
When I was there they kept giving this girl shots on her butt and it ended up swollen the next day And their security for pills is stupid cause a girl was able to keep some without them knowing. They also didn't help a kid to calm down cause she was just afraid and they threatened me to give me a shot just cause I was comforting her
With psychiatry, we are not able to confirm or deny any patient information. I would recommend contacting a family member.
Do NOT take your 10 year old here!!!! This place is HORRIBLE for children
Yes
Call your local police station and they should be able to help you.
Once you get in they have a bus to come to your house to pick up
No I don't think u can. Call to b sure
Two people max. As long as they are not a harm to the patient then they are fine.
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