M5 Systems LLC

Category: Computer support and services

Address: 64 E Broadway Rd Ste 200, Tempe, AZ 85282, USA

Phone: +16022888304

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–12PM

Reviews

Chad Cravatta

Jun 2, 2022

Michael does a great job for our office. He always responds when we have computer issues and resolves the problem quickly. He uses quality products in our office. I would recommend him to anyone.

Morgan Seegmiller

May 25, 2022

Top notch knowledge and execution. M5 Systems and its owner Michael Seidner succeeded where others left me with no options. Highly recommended for IT services.

Denise Watkins

Feb 3, 2022

Have received great service from M5 Systems LLC. They respond quickly to our needs.

Jeron Downing

Jan 13, 2022

Stayed on top of the newest software and hardware solutions to keep your network safe. Firewall protection, email protection, and individual computer protection. On site and off site secure backups of data and users info. Have had great success with keeping our network secure.

Thanks! Your review is awaiting moderation.

Questions & Answers

How do I know if my network and data are safe from being hacked?

M5 Systems LLC | Nov 30, 2021
M5 Systems LLC | Nov 30, 2021

This is a great question and the short answer is you don’t unless you have contracted with an IT professional who has all of the tools to scan your network for vulnerabilities and patched them. Also completing a security scan of your entire network making adjustments where necessary and following best practices to plug the holes in the problem areas. Making sure you are using 2FA or two factor authentication wherever possible, completing a Dark Web scan of all the email addresses used on the internet. Giving you recommendations for the property security products to fit your budget and making sure they are implemented properly with monitoring 24x7x365 to make sure that if there are any breaches they can be acted upon immediately. Just installing a security product and then walking away thinking you are now protected isn’t good enough anymore.

Should I always be installing software updates? Don’t these updates break things all the time?

M5 Systems LLC | Nov 30, 2021
M5 Systems LLC | Nov 30, 2021

Yes it is true that software updates especially the operating system kind have a tendency to break things like printing, video drivers, etc. but it’s important to remember they also fix bugs and things like zero day exploits which can lead to bad actors getting into your systems. It’s always best to have these installed after the first Tuesday of every month. You can always consult an IT professional for advise about which patches might cause issues within your environment.

How can I remote into my machine from home?

M5 Systems LLC | Nov 30, 2021
M5 Systems LLC | Nov 30, 2021

There are many ways to do this, some secure some not so secure. If you have a good enterprise level firewall product at your office the best way to do this is through an encrypted “VPN” or Virtual Private Tunnel. Keep in mind that authenticating from your machine at home requires more than just a username and password. You should also incorporate “2FA” or two-factor authentication which also requires providing a token with an app installed on your smartphone. There are also many products available where you can install an app on your office computer which runs “silently” in the back-round waiting for you to “call home” when you want to establish a remote session. Please make sure to incorporate 2FA here as well and not just rely on a username and password.

How can I tell if any of my passwords have been compromised on the internet?

M5 Systems LLC | Nov 30, 2021
M5 Systems LLC | Nov 30, 2021

There are many places where this can happen, databases are compromised all the time and that data is harvested and sold on the “Dark Web”. The only way to know for sure is to get a “Dark Web” scan of all your email addresses used on the internet to see if you have been compromised. M5 Systems provides this for all of their clients and we monitor these activities 24x7x365

How come I am getting so much spam email?

M5 Systems LLC | Nov 30, 2021
M5 Systems LLC | Nov 30, 2021

This is really a great question as we get asked all the time. For most people who use hosted mail services from the big companies often there is nothing in place for good Email Security like anti-spam, or email anti-virus. You are basically on your own to provide those services. Our customers subscribe to an Email Security Service which provides them a high level of security and anti-spam features for their email hosting. This reduces spam greatly and keeps their inbox much more secure from phishing attempts and malware.

How come my PC is running so slow?

M5 Systems LLC | Nov 30, 2021
M5 Systems LLC | Nov 30, 2021

There could be many causes for this, malware, disk fragmentation or disk errors, poor network connectivity, high CPU usage caused by a number of things, high memory usage caused by a number of things, anti-virus software constantly scanning causing high disk pressure

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places