Shottenkirk Nissan Katy

Category: Nissan dealer

Address: 25550 Kingsland Blvd, Katy, TX 77494, USA

Phone: +12813053403

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–7PM

Reviews

Candice Ervin

Oct 27, 2022

Fair and honest people who understood my needs and concerns for purchasing a new vehicle. Any question that I had, it was able to be answered. Any problems that did occur were able to be rectified quickly. Positive experience with good and sincere customer service.

brian smith

Oct 25, 2022

Everyone is amazing. The best experience I have ever had at a dealership

Moises Moreno

Oct 25, 2022

Started off rocky but Mr Compean came in clutch! Thank you sir for your help in making things right! Thank you Ms Alex as well for your help!

Beverly B Bullen

Oct 25, 2022

Best car dealership ever! Amazing customer service, always TOP tier for me. Taylor, Jeffrey and Marco are awesome, and the entire team are all friendly and tremendously helpful always! I will always return and happily refer!

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Questions & Answers

Where is the credit application on your website?

Randy Baca | Oct 27, 2017
Shottenkirk Nissan Katy | Oct 27, 2019

It is under the Finance tab on our homepage.

What are the Covid safety practices like here?

Anonymous | Oct 26, 2022
Jeremy Rosado | Oct 26, 2021

They don't seem to require masks. 50% of the employees walked around maskless and a majority of the customers were also without. My wife and I were masked so the sales associate who spoke with us wore his. Definitely assume you'll need to be proactive with your own safety.

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Do you have a waiting area with wifi?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee, cookies, popcorn and water + wifi!

Do you sell tires?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car.. what is the average cost of getting a replacement?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

This is dependent on the make and model of your car and can range from $75-$400 per key. Best to call our Parts Department for your specific vehicle's key price.

My 'Service Engine Soon' light is on. What do I do?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

Yes

If I have to leave my car for service, do you have loaner vehicles?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

We do, however they are generally scheduled in advance. When you make your appointment for service, ask about a loaner and we'll see what's available.

Is your parts department open on the weekends?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

Yes, Saturday from 7am - 5pm

Is your service department open on Saturday?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

Yes, Saturday from 7am - 5pm

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

Absolutely. As a Nissan dealer, we use genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

Easy! You can call us at (281) 644-1275 or use the service scheduler on our website!

My credit isn't good, can I send a credit app before visiting?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

If you have a leased Nissan, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

If a pre-owned Nissan vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Nissan warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

How long can you take the used vehicle for a test drive?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Nissan vehicles as we are a Nissan dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

���Do you take older vehicles in on trade?

Shottenkirk Nissan Katy | Oct 26, 2020
Shottenkirk Nissan Katy | Oct 26, 2020

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. It takes about 30 minutes to get you a trade value.

Is Katy Nissan locted in Harris County?

Sue Baggett | Oct 26, 2020
Josh Blair | Oct 26, 2020

No, its located on Pine Oak and I-10. Take the exit and take the left and you'll see the dealership on the left.

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Can I pay 1000.00 on a new pathfinder

judith johnson | Oct 27, 2018
Shabir A | Oct 27, 2018

I would call them or email them and just ask. They might be willing to help you out. I know they help me out when i bought my Nissan Sentra. I am totally satisfied with their. Just email me them or give them a call amd they are more than likely willing to help you.

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Does facillity at westgreen in katy texas have an alignment facility

Rena New | Oct 27, 2018
Vinny G | Oct 27, 2018

Yes both our Ford and Dodge dealerships can do minor and can outsource for more severe ones.

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