Popeyes Louisiana Kitchen

Category: Chicken restaurant

Address: 3019 Ella Blvd, Houston, TX 77018, USA

Phone: +17138689057

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–11PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–11PM

Saturday: 10AM–11PM

Reviews

Cobrye Boye (Cobraboy)

Oct 25, 2022

A very unpleasant location. I've been here a few times, before it was always just tolerable, but this last visit has been unbelievable. This visit we ordered and dined inside the restaurant. Placing our order was a struggle in itself. After unnecessary hassle, we then had to wait as the cashier appeared to have difficulty functioning the device for placing orders. The next problem faced us when we were giving our drinks. There was an extra drink, which we were charged for. When asked about it, she flippantly just said something along the lines of "sure, this is yours". We grabbed our drinks and sat at a table as we waited for our order. Time moved on and we waited and waited.... And waited. Customer after customer received their orders before we did, customers that were coming in much later than us. As we waited we observed disturbing activity in the kitchen. A worker had finished his break and returned to the kitchen. He began sneezing repeatedly. Then he cleaned his nose with a paper towel. Without washing his hands or at least wiping them down, he then began using the utensils to cook the chicken. Later we went to the counter because we thought our food was ready. The cashier explained it was another customer's. Then she told us something about waiting ten (10) minutes. Ten minutes for what? We didn't order anything special that would cause that. Especially since it had already been a good deal of time. Eventually after waiting for around thirty (30) minutes, our food was ready. We took our food to our table and found that the hot sauce packets were all stuck to each other, an odd clump. No doubt this was from some sticky substance that they didn't even care to clean. Then as we ate our chicken, I pulled a piece apart and found bloody pink and redness. I fully separated the portion with it, it was wet. After I removed it from my tray, and wiped at the liquid that remained with a napkin, I noted the blood that stayed in the creases and absorbed into the paper tray. Fortunately it appears it was only the one (1) piece that contained blood like that. The chicken was... Alright. As good as you can expect from this particular location. Tolerable. Decent. The only pleasant part of the experience was the music that Popeyes plays. Not only unsatisfied, but wholly disgusted. I urge you, if you must have Popeyes, go to a separate location.

Rainey Scott

Oct 24, 2022

This place need to be shut down bc they have very rude employees working there it’s very sad for us ppl spend our hard earned money at a establishment that’s rude I’m very disgusted with the experience I will be contacting corporate not to mention the manager threw the food out the window to me

Vladimir Romanov

Oct 24, 2022

Literally will take you 30 minutes plus for them to get you your food and will ignore you the whole time you’re waiting. Never have I waited this long before. Ridiculous especially the shift manager (with the pony bun + glasses you know who you are) you literally refused to speak to me when I asked where our order was.

Karen Ledet

Oct 23, 2022

It's ok. The gumbo no sir

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Questions & Answers

is barely 8:40 and they are close

aurelio martinez | Oct 27, 2019
Neal F Jerome III | Oct 27, 2019

This is a training facility and they do not always have enough employees to stay open

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Why do you serve old chicken thru the drive thru and plus cold

tammy carter | Oct 27, 2018
JEROME DAVIS | Oct 27, 2018

I always check my order before leaving the counter or drive thru window

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