CORT Furniture Rental

Category: Furniture rental service

Address: 1100 New York Ave NW Lbby 10, Washington, DC 20005, USA

Phone: +12022239241

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: Closed

Reviews

Farris Jaamour

Jul 15, 2020

Good quality furniture but a little pricey rental and delivery fee.

Tonya Davis

Jan 27, 2020

Where a friend of mine works.

M J

Jan 18, 2020

Very nice but not for sale. Rental prices not my choice

Benjamin Pollak

Sep 6, 2019

Friendly associate and wonderful furniture, looking forward to renting!

Thanks! Your review is awaiting moderation.

Questions & Answers

I can only request a quote for my office order - why can't I finalize my order online?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT understands that smart investments in your business are key to its success. Our experienced workplace solutions specialists evaluate your situation to deliver a solution tailored to your needs. Due to this high level of customer service interaction, we do not offer a full checkout service for workplace/office online orders.

What is your process for cleaning your inventory?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Our highest priority is the safety of our customers and our employees. That is why we have enhanced our already stringent CORT Clean Certified process for our products to prove our commitment to our customers and our employees wellbeing and provide added peace of mind.. For more details, please visit our "Clean Certified page.

Does CORT require a credit check?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Orders placed with a debit card require a credit check and may require a security deposit. Orders placed with an international credit card require additional document collection and may also require a security deposit.

Does CORT require a security deposit?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Some circumstances apply where a security deposit is necessary, including orders placed online with a debit card that may also require a credit check. For orders placed online with an international credit card, we will need to collect additional documents as well as a security deposit.

How do I change my credit card on file?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

If you have a CORT.com online account, you can add or change the credit card on file that is used for auto-pay by accessing your online account. In order to access this feature, you will need to log-in to your account and go to the "My Leases" section to find your lease. Once you find your lease, choose "Update Payment Card" to be taken to the "Payment Card" page. On this page, you can add up to 5 credit cards and choose your primary card that will be used for auto-paying that specific lease's balance. If you do not have a CORT.com online account nor do you want a CORT.com online account, you can work with our customer service team to manually update your auto-pay credit card. Please contact our Customer Service team.

What forms of payment does CORT accept?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT accepts all major U.S. credit cards (MasterCard, Visa, Discover, AMEX, JCB and Diner's Club) as well as bank debit cards and internationally issued credit cards. Currently, we do not accept PayPal, Apple Pay, Amazon Pay or China Union Pay.

How do I update the information for a credit card on file?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

If you have a CORT.com online account, you can change certain information on your saved credit cards by accessing your online account. Note that you can only change your card name, address and expiration date. You cannot change your card number or CVV for your card. In order to access this feature, you will need to log-in to your account and go to the "My Leases" section to find your lease. Once you find your lease, choose "Update Payment Card" to be taken to the "Payment Card" page. Choose the credit card that you would like to update and click on the "Update Card" button next to the card card number. Fill out the information that you would like to change on the card in the form field. Click the "Update Card" button and your information will be saved on our systems. If you do not have a CORT.com online account nor do you want a CORT.com online account, you can work with our customer service team to manually update the information on your credit card. Please call our customer ser

Can I request an exchange or add-on after I've signed my Lease?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Sure! Please contact your local showroom if you need to make changes to your lease after you've signed it.

What are my options at the end of my lease?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

When your lease term ends, you have a few options: You can do nothing and keep renting. You can swap your furniture for a new look. You can opt-out and return your furniture by scheduling a pickup. You can buy some or all of the pieces you just can't live without and return the rest. With CORT, you truly have access to furniture on your terms!

What if I need to end my Lease early?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT understands that sometimes things change unexpectedly. We can work with you in some instances to help you fulfill your lease obligations. Please review your Lease Agreement's Early Termination clause and contact your local showroom for more information.

I have questions about my bill. Who do I contact?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Contact our customer service team.

Can I pay my bill online?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Yes. If you are not enrolled in CORT s Auto-Pay program, you can use our Self-Service Portal to process a one-time payment or sign up to manage your payments. You will need your Customer ID and the invoice number you wish to pay on our "Make a Payment page.

Am I required to sign up for Auto-Pay?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

No. While all rental orders completed online are automatically enrolled in Auto-Pay, you can contact your local showroom to have this switched to manual payment. Please keep in mind if you choose to decline Auto-Pay, you will be required to provide a security deposit based on the results of your credit check.

I am already on Auto-Pay. Can I use the Self-Service Portal?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

No. If you have already signed up for Auto-Pay, you will not be able to use our Self-Service Portal.

I am trying to use the Self-Service Portal, but I do not know my Customer ID or my Invoice Number. Where can I find them?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

You can find your Customer ID and invoice number in the upper right corner of your current CORT invoice. If you do not have your invoice, you can call us and one of our representatives can locate that information for you. I am trying to use the Self-Service Portal, but I keep getting an error: Account validation failed. Can I still use this service? If you are receiving the message "Account validation failed," you will need to speak with your local customer service team member to determine the reason. Please contact your local showroom.

Can I remove CORT's Customer Protection Plan from my Lease?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Yes. If you would like to remove CORT's Customer Protection Plan, simply contact your Homeowner or Renter's Insurance provider and request a 'Certificate of Insurance' (COI) listing CORT as an additional insured or a "Loss Payee." You can email a copy of the COI or contact your local showroom if you would prefer to fax it.

How does the delivery process work?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT will provide an automated pre-call on the business day prior to your delivery with a 3-hour window of arrival. A message will be left if we are unable to reach you. On the day of your delivery, pick-up, or other service, you will receive a call from the drive team, when they are on their way.

Does CORT deliver in my area?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT is located in most major cities and has delivered to almost 5,000 cities and towns across the U.S. Check our store locator to see if we deliver in your area.

How soon can CORT deliver the furniture?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT can usually deliver and set up your furniture in as little as 48 hours (Monday-Friday). Please note, deliveries may be delayed due to natural disasters in your area or during CORT s busier seasons. If you have an urgent need, please call our customer service number.

How much is delivery?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

The transportation cost includes Delivery, Setup and Pickup in one fee and will be calculated based on a combination of your delivery address and desired delivery date.

Do I need to be home for my scheduled delivery?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

No. We just need someone to provide a key or let us in. We will deliver and set everything up so you can come home and settle in.

Does CORT provide Home Staging services?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Yes! CORT Home Staging works with both professional stagers and individuals wanting to stage their own homes.

Does CORT provide furniture for Multifamily Housing?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Whether you need to refresh your model unit, lease up on a new community or start providing the option of furnished apartments, CORT has the right furniture solution for you. We'll help you rent more apartments faster while helping to make your community truly stand out. Partner with us to get what you need, when you need it, with furniture that makes a big difference for your residents.

Can CORT provide furniture for short term events?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Sure! CORT Events can provide solutions for weddings, tradeshows, meetings or other short-term special events.

What other services does CORT offer?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT offers solutions for almost any furniture rental need both at home and across the globe. We are there for disaster relief and partnerships with government and national accounts, the CORT Global Network offers services to countries across the America's, Europe, the Middle East, Africa and Asia. Roomservice by CORT provides full-service to the UK, and CORT Events and Party Rental make us the premier rental service for events of all sizes.

What if I am unhappy with the furniture delivered?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

If you are unhappy with any of the furniture delivered, let us know within one week of delivery and we will exchange it for you.

What if something is not available at the time of delivery?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

If something you ordered is not available, we will call you to discuss substitution options. You can exchange the substituted item after your original selection is back in stock at no additional charge.

Does CORT rent housewares and appliances?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Yes! CORT offers housewares packages containing all the items you'll need for your kitchen, bathroom and bedroom so your place is ready to move in - all you need is a toothbrush! We also rent electronics, including TVs and major appliances like refrigerators, washers, dryers and microwaves.

What is a Move-in Ready package?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

The Move-in-Ready package is designed to help you furnish your entire home with a few simple clicks. Just select your preferred package and our team of expert designers will select the furniture for your living room, dining room and bedroom. We can even deliver and set up your furniture before you arrive - leaving you to enjoy your new furnishings hassle-free.

What is in a Student or Military Package?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT's Student and Military packages are similar to our Move-in Ready packages but are created with the built-in discounts that we offer students and active duty military personnel. Each package consists of a living room, dining room and bedroom set of showroom-condition pieces. CORT offers three different package options to suit your individual space and lifestyle needs. If I don't need all of the pieces in a furniture package, does the monthly rate change? No. However, we are able to make limited substitutions if your space or lifestyle needs require different pieces in a given package.

Do you give discounts to veterans?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Yes, and we thank you for your service. Please contact us for details.

Do you give discounts to active duty military?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Yes, and we thank you for your service. The pricing reflected in the Military packages includes special discounts.

What happens if I am ordered to relocate before my lease expires?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

At CORT, we are proud to help active duty military families adjust to change quickly. If you meet any one of the following qualifications, we can release you from your contract with a simple 30-day written notice: The lease holder has received change-of-station orders 75 miles or more from the warehouse that delivered the lease. The lease holder is discharged, released from, retires, or separates from the military. The lease holder is deployed for more than 90 days.

I have roommates. How many names can be on a Lease?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Typically, we will only put one name on a lease. If you need to put more than one name on a lease, please contact your local CORT showroom.

Who is eligible for the special pricing on the Student packages?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT's student package pricing is available to students accepted to college, enrolled in college, parents renting for college students, or faculty and staff with a valid ID, proof of enrollment, or proof of employment from a college, university or career school.

I am a student, but the credit card I am using is in my parent's name. Whose name should I put the Lease under?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

The lease should be in the name of the person paying the monthly invoice. If you are using a credit card with your parent's name on it, the lease should be put under that name.

What is CORT's Student Referral Program?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT's Student Referral Program offers students a $50 gift card for each customer that is referred to CORT and signs a lease. CORT will send a $50 gift card to both the referrer and the new customer.

If I like the furniture I'm renting, can I buy it?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Sure! CORT offers you the option to buy your furniture once your original lease term has expired. While your monthly payments are not put toward your purchase price, CORT will offer the furniture to you at a discounted price.

Does CORT rent single pieces of furniture?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Yes, but monthly minimum requirements may apply.

Do you offer Renters Insurance? If Yes, what does it cover? What is CORT's Customer Protection Plan?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT offers a Customer Protection Plan that covers you from damage or loss due to fire, flood, tornado and earthquake. It does not cover damage or loss caused by theft, disappearance, gross negligence, misuse or abuse (including damage by cigar or cigarette burns and pets).

Do I have to pay for CORT's Customer Protection Plan when I have renter s insurance?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

You can request a 'Certificate of Insurance' (COI) listing CORT as an additional insured or a "Loss Payee" on your renters insurance. Otherwise it is an automatic charge added to your monthly payment.

Is CORT's website secure?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Yes. CORT protects your personal information and will not share it with third parties. Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. No personal credit card information is ever stored on CORT's servers.

What is CORT's Privacy Policy?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

For more information, please visit CORT's Privacy Policy page.

Does CORT only rent brand new furniture?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT's Furniture Rental inventory may have been previously rented by other customers. We purchase millions of dollars in new furniture every year, moving furniture no longer in showroom condition to our Furniture Outlets. With a heightened emphasis on safety, our product care, cleaning and maintenance help ensure that every piece of furniture we deliver to you is clean, sanitized and in showroom condition, or we won't rent it! Our furniture rental model keeps more greenhouse gasses out of the atmosphere, so when you rent or buy from CORT, you re making the world a little greener. Renting extends the life of every piece, keeping more furniture out of landfills and reducing the amount of greenhouse gas produced.

Should I rent or buy?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

If you re unsure of your next move, or just don t want to be tied down to owning furniture right now, Furniture On Your Terms lets you rent based on your situation. It s all up to you! When you re ready, you can purchase from one of our CORT Furniture Outlets where you have access to high-quality gently used furniture at very affordable prices.

What are CORT's minimum requirements for renting?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT has a monthly minimum requirement that will vary depending on a combination of 2 factors: the location you are renting your furniture from (NYC is more expensive than Roanoke, VA) and how long you would like to rent (the longer you rent the lower the monthly minimums). Your cort.com shopping cart will include a notification if you have not met the minimum requirement for your order.

Can I buy my furniture at the end of my lease?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Sure! CORT offers you the option to buy your furniture once your original lease term has expired. While your monthly payments are not put toward your purchase price, CORT will offer the furniture to you at a discounted price.

Does CORT offer a subscription service?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

Subscribe to Furniture On Your Terms . Furniture rental with CORT enables you to opt-in, swap, opt-out, return and purchase, so your furniture doesn t own you. With furniture on your terms you can enjoy the freedom to move when you need to, or just change it up when you want to. When your situation changes, embrace life's opportunities without letting furniture weigh you down.

Does CORT rent furniture for less than 1 month?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

CORT's minimum lease term is one month for both residential and workplace furniture rental. However, if you have a shorter-term need, our CORT Events division may be able to help you.

How does furniture rental with CORT work?

CORT Furniture Rental | Jun 28, 2022
CORT Furniture Rental | Jun 28, 2022

The CORT Furniture Rental process is designed to be as easy and painless for you as possible. We will handle as much or as little as you want, always with our CORT Commitment in mind. Step 1: Choose your location and how long you'd like to rent. Step 2: Select your furniture. Step 3: Place your order on cort.com or in your local showroom. Step 4: Schedule your delivery. Step 5: When you are done renting, call and schedule a pickup.

how do I get started

A Google User | Oct 27, 2018
Patricia Rice | Oct 27, 2019

Do you have costs furniture in d.c.

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