FirstService Residential Reno

Category: Property management company in Reno, Nevada

Address: 639 Isbell Rd Suite 320, Reno, NV 89509, USA

Phone: +17756248805

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Paul Krause

May 24, 2022

I've had multiple issues around my bank overpaying the homeowners dues for Somersett Village and I've had to contact McKenna Fortier at FirstService Residential in Reno numerous times. She has been absolutely amazing in responding to me and taking care of reimbursements. I hope her employers know what a great employee she is! Sincerely, Paul Paul Krause, MD

Patricia Perry

Apr 13, 2022

Ignore all requests for maintenance! We get the repairman but the will not give them a work order!!! SO FRUSTRATING I AM GOING TO THE COUNTY AND DEMAND BETTER SERVICE……….!

Bernadette Suchy-Mabrouk

Apr 1, 2022

I currently have this as a part of my HOA and it always seems like the phones are never answered but the second I email it does. Sometimes its easier to resolve an issue by talking on the phone and that doesn't seem to happen with this company.

Ekaterina Tsareva

Dec 28, 2021

Impossible to get a hold of anyone Spectacularly stupid automated system nonfunctional online payment portal

Thanks! Your review is awaiting moderation.

Questions & Answers

I have a property manager or other party taking care of my property. How can they call or talk with FirstService Residential about my property?

FirstService Residential Reno | Oct 26, 2020
FirstService Residential Reno | Oct 26, 2020

If you have a property manager or other party taking care of your property, please complete the Information and Property Release Form. Click here to download the form. This form must be notarized and can be returned by fax or mail.

How can I obtain a gate key, gate card, remote or pool key?

FirstService Residential Reno | Oct 26, 2020
FirstService Residential Reno | Oct 26, 2020

As each community is different and has different rules regarding their amenities, you must verify with your community manager on how to obtain any of these items. Many associations require a Gate Entry form which can be found on your community website.

How do I dispute a fine?

FirstService Residential Reno | Oct 26, 2020
FirstService Residential Reno | Oct 26, 2020

If you have received fines on your account for a violation and you would like to dispute the fine, you must place your concerns in writing and send your request to your community manager. He or she will forward it to be reviewed by the Board of Directors at your association's next Executive Board Meeting. These types of board meetings are closed to all other owners, so your dispute will remain confidential between yourself, management and the Board of Directors. You will receive a response in writing within 10-14 days after the board meets with a decision regarding your disputed fine.

To whom do I make my check payable?

FirstService Residential Reno | Oct 26, 2020
FirstService Residential Reno | Oct 26, 2020

Your check should be made payable to your Association (e.g.; "ABC Homeowners Association" or "XYZ Condominium Association")

Can I make my assessment/associate payment on line?

FirstService Residential Reno | Oct 26, 2020
FirstService Residential Reno | Oct 26, 2020

Online payments are available! Click the “Make a Payment” button in the top corner of this website and it will take you to the appropriate area of this website where you may pay online.

What does the Association do?

FirstService Residential Reno | Oct 26, 2020
FirstService Residential Reno | Oct 26, 2020

The Association is a non-profit corporation managed by a Board of Directors elected by the owners. The Board is responsible for the management of the Association's funds, the enforcement of the deed restrictions, and the maintenance of common area property.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places