Arbor Pointe Apartments

Category: Apartment rental agency in Fairfield, Ohio

Address: 100 Buckhead Dr, Fairfield, OH 45014, USA

Phone: +15139405510

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: Closed

Reviews

FISHINTON FISHINTON

Oct 5, 2022

Terrible people to do anything with…they set their application fee at $291, discriminated against me and my earning method by refusing to accept any other method of proof of income in this day and age where your taxes or bank statements can easily verify same, just because I don’t get pay stubs since I work for myself and file 1099. I tried all possible means to get thru to them and show them I earned way more than they required…they wouldn’t listen and just wanted pay stubs or nothing…even tried to make me add someone else to my lease, charged me an extra $70 for that and even then her pay stubs which were good enough wouldn’t satisfy them, they kept asking for more and more…They had promised me that at the worst I would pay a high deposit but I wouldn’t have any problems with the pay stubs…of course after taking my money that didn’t happen…I offered to pay the entire year’s rent at once just to satisfy them..they weren’t having that either…They made certain to pull this move after they had stripped me of $291 and an additional $70…neither of which applies to the rent or any other service in any way…I got somewhere else now and as soon as I told them I filed 1099 for taxes they asked for my last year taxes n that was it…application fee was $50. Arbor Point is a disgrace and I regret dealing with them in any way…I have never felt this abused, used and taken advantage of in my life…I just decided not to pursue this further legally because if this isn’t discrimination I don’t know what is…but I will leave them to their conscience if they have any.

briante Friedman

May 11, 2022

How the hell are you all charging a $300 non refundable fee just to APPLY ?? And if your approved the $300 doesn’t even go towards your deposit ?? WHAT ?! I used to live in Arbor Pointe and it was nice, have you all read your own reviews lately ?? Rent is high already $300 non refundable fee just to apply is absurd .

Denise Smith

May 7, 2022

The property management team is very responsive. The staff is always pleasant, accommodating and courteous. I have always been greeted with a smile. The community and facilities are very well maintained and kept extremely clean.

Pinkparis 38116

Mar 24, 2022

If I could give them a zero I would their really rude when I came to the office to fill out an application the staff’s were looking at me up and down and gossiping I DON’T RECOMMEND

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Questions & Answers

Do you accept housing vouchers?

Tamika Reed | Oct 19, 2022
Arbor Pointe Apartments | Oct 19, 2022

Hello Tamika, I'm sorry but we do not.

DO I NEED AN APPOINTMENT? DO YOU TAKE WALK-INS?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.

I HAVE LOST MY APARTMENT AND/OR MAILBOX KEYS. WHAT DO I DO?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

If you have lost your keys, you may have new keys made at our office during business hours for a small fee.

I AM LOCKED OUT OF MY APARTMENT/GARAGE. WHAT DO I DO?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.

CAN I GRILL ON THE PROPERTY?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Yes, as long you are 10 feet from any building.

DO YOU HAVE CABLE/INTERNET SERVICES?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Yes, Spectrum and Cincinnati Bell are our community cable and Internet providers.

I WILL BE MOVING OUT. WHAT DO I NEED TO DO?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.

THERE IS A PERSON WHO MIGHT BE STAYING WITH ME FOR A WHILE, IS THAT PERMITTED BY THE LEASE?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.

IF SOMETHING NEEDS TO BE REPAIRED IN MY APARTMENT, HOW DO I REPORT IT?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.

HOW CAN I REFER A FRIEND?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.

IF I AM PART OF THE MILITARY AND RECEIVE DEPLOYMENT OR REASSIGNMENT ORDERS, CAN I BREAK THE LEASE?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.

IF I GET A JOB TRANSFER, CAN I BREAK THE LEASE?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $3000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.

WHAT KIND OF PETS DO YOU ALLOW? HOW MANY PETS MAY I HAVE?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable $350 pet fee. Monthly pet rent is $40 per dog and $40 per cat. Breed restrictions apply, please contact the office.

HOW CAN I PAY MY RENT?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.

WHEN IS MY RENT PAYMENT DUE? WHAT DAY OF THE MONTH AM I LIABLE FOR A LATE CHARGE?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Rent is always due on the first and a $125 late fee is assessed on the 6th of every month (even Sundays and holidays).

WHAT IS THE SECURITY DEPOSIT?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Security deposits will vary depending on qualifying criteria. Standard security deposits start at $400.

WHICH UTILITIES DO I PAY?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Tenant is responsible for Duke Energy. Utilities billed by Monarch that paid by the tenant: Trash/Water/Sewer/Common Gas/Common Electric/Pest Prevention.

HOW DO I APPLY?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Applications may be found under the “floor plans” tab of our property website, or you can stop in the office for a paper application during business hours.

WHAT IS THE APPLICATION FEE AND IS IT REFUNDABLE?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Application fees are $70 per person,18 and older occupying the apartment. You may pay these online by credit card, a small fee will apply. All application fees are nonrefundable.

WHY DO YOUR PRICES HAVE RANGES?

Arbor Pointe Apartments | Jun 28, 2022
Arbor Pointe Apartments | Jun 28, 2022

Our apartment homes are priced individually based on the amenities and features.

Asking from the owner, do you have up graded appliances?

michelle s. | Dec 30, 2021
Amanda Faulkner | Dec 30, 2021

Hello Michelle, thank you for your interest in Arbor Pointe, we currently offer the standard white appliances in the homes. Select homes do have upgraded appliances.

Which utilites are residents responsible for?

Monarch Investment & Management | Oct 26, 2021
Monarch Investment & Management | Oct 26, 2021

All the utilities are paid by residents

How much is the application fee?

Monarch Investment & Management | Oct 26, 2021
Monarch Investment & Management | Oct 26, 2021

$65 for anyone 18 and older.

What is the school district?

Arbor Pointe Apartments | Oct 26, 2021
Arbor Pointe Apartments | Oct 26, 2021

Fairfield City School District

Are these apartments affordable?

Arbor Pointe Apartments | Oct 26, 2021
Arbor Pointe Apartments | Oct 26, 2021

We aim at pricing our apartments homes at an affordable rate, while staying competitive with the market and other apartments in the area. Please call our office at 513-285-9049 to hear about any specials we may currently be running!

How do I pay rent online?

Arbor Pointe Apartments | Oct 26, 2021
Arbor Pointe Apartments | Oct 26, 2021

To pay rent online please visit our site and create an account. This account allows you to use a bank account or credit card to make rent payments.

When is rent due?

Arbor Pointe Apartments | Oct 26, 2021
Arbor Pointe Apartments | Oct 26, 2021

Rent payments are always due on or before the first of the month.

Are there any apartments available?

Arbor Pointe Apartments | Oct 26, 2021
Arbor Pointe Apartments | Oct 26, 2021

For the most up-to-date apartment availability please visit the Floor Plans page of our website or call our office at 513-285-9049!

Do you allow walk-in tours or do I need to schedule an appointment?

Arbor Pointe Apartments | Oct 26, 2021
Arbor Pointe Apartments | Oct 26, 2021

Appointments are not required to tour our community; however, calling ahead can help ensure that we are available to provide ample time for your tour and to answer any questions that you may have. Please arrive no later than 30 minutes prior to closing to allow for ample time for your tour.

How much is rent?

Arbor Pointe Apartments | Oct 26, 2021
Arbor Pointe Apartments | Oct 26, 2021

Our rent prices can vary depending on floor plans and updates. Visit our Floor Plans page to see our most up to date prices on our spacious apartments!

Is this pet-friendly?

Arbor Pointe Apartments | Oct 26, 2021
Arbor Pointe Apartments | Oct 26, 2021

We are happy to accept pets in our apartment homes! Please visit our website to get more information on our pet policy including pet fees and any breed restrictions.

When was bellbrook court at aborpoint Apt. renovated.

Miriam Story | Oct 27, 2019
Mason | Oct 26, 2020

In 1820 that's why is so old and if you even have water dripping somewhere and you shower it makes it scolding hot.

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Can you have pets

Misti Forson | Oct 27, 2019
Mason | Oct 26, 2020

The residents are the same as dogs so yeah.

Does anyone have an emergency number for them??? I'm locked out with no number to call that answers

Brenda Young | Oct 27, 2019
BRENDA F ACHE | Oct 27, 2019

I'm sorry the new emergency contact was distributed on pieces of papers and unfortunately I didn't save it. The new management needs to update the system with their emergency contact ASAP.

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What elementary school is in that area

Misti Glaub | Oct 27, 2018
Isaac Williams | Oct 26, 2021

Fairfield Elementary

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Thanks! Your question is awaiting moderation.

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