Macy's

Category: Department store in Louisville, Kentucky

Address: 7900 Shelbyville Rd Ste B, Louisville, KY 40222, USA

Phone: +15024233000

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Lawrence Meyer

Oct 22, 2022

Loved it

Greg Hulce

Oct 21, 2022

Surprised (happily) by the level of customer service.

Donna Jo Harned

Oct 20, 2022

Always a find and deal

Dmytro Popov

Oct 16, 2022

We buy things mainly in this store

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Questions & Answers

I am having a terrible time returning a large area rug . Each person either keeps me on the line 40 minutes or gives me another number to call. They said go to the store which I did and got another number - NOTHING WORKING . HELP Thanks Pat

Pat Passmore | Oct 27, 2018
TA Foree | Sep 26, 2022

Their error makes it so difficult to shop at Macy’s. I just wanted to use a gift card I had gotten several years ago and it was a confusing mess! I was on the phone trying to get it straight.

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How to get Macy's pass

Yolanda Brown | Oct 27, 2018
Mont M | Oct 27, 2018

The cash register associates will apply coupons if they have any available

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When is friend and family day on for purse

chenita martin | Oct 27, 2018
Mont M | Oct 27, 2018

The friends and family day is for the whole store and not for specific items or department.

Do you sell estee lauder products

Maria Pasley | Oct 27, 2017
Sean Abel | Oct 27, 2017

Yes they do

are you stocked with ORGINS products (Christmas packs)

Dana Paglina | Dec 30, 2021
DJD Bumblebee | Dec 30, 2021

Yes I think they carry a wide selection of ORGINS products. If you're looking for something by that brand, in particular, then call the store and press the number for fragrances and they will get you to the right person that can tell you what they have in stock before you waste time going there if they are sold out. 👍🐝👍

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How do I give an associate at Macy's Oxmoor a great review thanks

A Google User | Oct 26, 2021
Naphtali Vittitow-Campbell | Oct 26, 2021

Go to the Google location as opposed to the website.

Are you fitting rooms open for people to try clothes on?

Kelly Weatherford | Oct 26, 2021
DJD Bumblebee | Oct 26, 2021

Yes, open and being sanitized regularly.

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Is a staff person available in the children's shoes to measure a foot for true size. I kept trying to call but voice mail is "confused" and never connected after choosing the number for children's shoes.

Jeannie Kronauer | Oct 26, 2021
DJD Bumblebee | Oct 26, 2021

Go to the person at a return register by the door that faces Shelbyville Road and ask for the manager on duty, then tell the manager what you need so they can help you by walking you over to the shoe department to handle your needs. It's the only way to get the help you need in an efficient manner.

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Your petite department has changed? Are you closing?

Maria Myers | Oct 26, 2021
paul mudrak | Oct 26, 2021

I noticed the same.

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Do they sale leather red pants

Vivian Looney | Oct 26, 2021
Federo Woods | Oct 26, 2021

You'll more than likely will have to go to Macy's website , to see if they do or don't carry them . But also check out other websites , that other stores may carry them.

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Will an associate take returns from on- line purchase?

Terrie Russell | Oct 26, 2020
Dominique Bean | Oct 26, 2020

They are waiting to do returns at the moment. But yes they can

Is Macy's in louisville open new years day ?

Bill Brown | Oct 26, 2020
Asmara | Oct 26, 2020

Yeah

Can l use gift card on line

marsha neumann | Oct 27, 2019
S Taha | Oct 27, 2019

Yes you can 'Macy's Gift Cards can be redeemed at any Macy's store,online or by phone'

Is all Macy's stores closed in Louisville, Kentucky

yvonne wilson | Oct 27, 2019
Time and Again | Oct 27, 2019

Macy's is open today, Monday.

I buy a chance and is not smelling on me also a Friend buy me a madamemoise and i have the same problem.....now what can i do about it?

Juan Villatoro | Oct 27, 2019
S Taha | Oct 27, 2019

anything u buy and don't like u could always return to the store with a receipt or by the return label on the box.

Can u fix a Anne Klein Watch and also replace battery

Karen Baker | Oct 27, 2019
Chits | Oct 27, 2019

Don't think

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Can you get your ears pierced here?

alexandra heironimus | Oct 27, 2019
Parinita Sinha | Oct 27, 2019

I don't think so

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If I return a Shark vacumn I bought yesterday, and paid cash, would I get my money back?

John Vaught | Oct 27, 2018
Barry Craven | Oct 27, 2018

Cash back with receipt!!!

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Why does Oxmoor Macy's not answer the phone during normal business hours?

Thomas Rasinen | Oct 27, 2018
Mont M | Oct 27, 2018

You should ask someone in the executive office next time you visit the store.

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