JCPenney

Category: Department store in Louisville, Kentucky

Address: 5000 Shelbyville Rd, Louisville, KY 40207, USA

Phone: +15028973161

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Gregory Bethards

Oct 27, 2022

Good prices

Wynella Bethards

Oct 27, 2022

Great store

Hannah Bratcher

Oct 23, 2022

70 percent of jewelry sale was nice. Found some nice plain black dress shirts here. Where as I couldn't find them anywhere else. Though the price wad a little expensive it was worth it because it fit just right and was nice looking. The sales associates there were also helpful.

Langston Gaither

Oct 15, 2022

JC Penney offers a slew of deals daily.

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Questions & Answers

do u have luggage tags, cost?

Susan Schroering | Nov 4, 2018
Tammy MM | Nov 4, 2018

You would have to call and ask them... Or maybe try to find it on their website.

Are you all giving gift card in the morning??

Angela Juarez | Dec 8, 2021
DJD Bumblebee | Dec 8, 2021

You have to call the store. This is a feedback firum and I doubt they will see your question.

Do you sell the game Tripoley

A Google User | Nov 3, 2020
The Lord OF darkness | Nov 3, 2020

They don't

Ordered a bathing suit online yesterday and today it is on sale for Cyper Monday. Can I get credit on the difference?

Carol Banks | Nov 4, 2019
Kelsey M | Nov 4, 2019

You can probably return it and repurchase but I would call and ask. This is about the store, not for the store

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do you carry luggage tags, cost?

Susan Schroering | Nov 4, 2018
Bobbie Rhoads | Nov 4, 2018

I think they do. Upstairs in the JCPenney IN THE st. Matthews Mall in Louisville KY.

How can I reach your optometry dept.?

Patricia Mastin | Nov 4, 2018
Karen Hudson | Nov 4, 2018

You can call the store directory

I am interested infurniture I can get no one to answer any where I call can you give me an extension to call not good customer service

Mary McIntyre | Nov 4, 2018
Bill Lohr | Nov 4, 2018

No Jcpenney doesn't sell furniture anymore

I saw you have extended store hours tomorrow, what time are you opening

Debra Allen | Nov 4, 2018
William Zink | Nov 4, 2018

Saturday 9 am to 10 pm

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Why do they only have one checkout during their sales? The poor young lady is very nice & polite to everyone, although she's probably freaking out because she currently has 16 people in line in the upstairs courtesy counter by the online pickup.

Nancy Dippold | Nov 4, 2018
Trusty | Nov 4, 2018

Lol I wish I knew! It's very sad JcPenny is allowing themselves to have some of the worst "on-site" customer service. They're almost as bad as most Wal-Mart's imo.

Do they have uniforms all year around?

Lexi Ballantine-latawiec | Nov 4, 2018
suhair fadhil | Nov 4, 2018

Yes

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