UPS Customer Center

Category: Shipping and mailing service

Address: 401 Frisco Ave, Willow Springs, MO 65793, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4:30–6PM

Tuesday: 4:30–6PM

Wednesday: 4:30–6PM

Thursday: 4:30–6PM

Friday: 4:30–6PM

Saturday: Closed

Reviews

Barbara Lambert

Jun 8, 2022

After 3 days of it showing out for delivery, then at 330 is every afternoon it was changed to delivery delayed because of emergency (this rural area has had minimal rain, and no other emergency or weather events) I was forced to retrieve it myself from the distribution center which included sitting in a hot car in high humidity weather for over 2 hours waiting on the driver to return at the end of his work day. If I had not had waited They, they couldn't guarantee it wouldn't get put back on a truck the next day for another repeat of Out for delivery then delivery delayed due to emergency. They are rude, uncaring, and haven't a care for how much they inconvenience their customer. This was the 3rd order in a row where I have had to come retrieve it. The UPS drivers are afraid of the gravel roads but hey that's like 80% of us that live on gravel roads here in Southern Missouri! I try NOT to shop where they use UPS to deliver because I am tired of being treated like an inconvenience. I sent a video of gravel road to corporate who states they will tell Willow Springs facility the road is okay for travel.

William Payton

Apr 21, 2022

Very rude 😒 never again will I use them

Randy Lacy

Mar 3, 2022

Have had a package at their location shows out for delivery but then later it says arrived at location, this has been going on for about 4 or 5 days now, sounds like extremely lazy delivery driver don't want to do his job. Would like to give less than 1 star but that's not a option

Kenny Dean

Feb 24, 2022

Very helpful, very busy, 1000% better than FedEx.

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Questions & Answers

I fill out an application online and it told me that my start date would be in the morning at 6:00 a.m. and that someone would be calling me it's almost 4:00 p.m. and no one called me not sure what to do

Ronda Luther | Sep 25, 2022
UPS Customer Center | Sep 25, 2022

Thanks for contacting us. I am truly sorry this has been so long for you. Please contact us via Facebook, Twitter @UPS, or Instagram @UPS for further assistance. -Raul

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Driver has messed up my drive by not knowing how to back up huge dipps.in my gravel due to him not.knowing how to drive. Package or not.i told him to leave n return package. I didn't have anything coming from ups so I figure he had the wrong address

Summer Rosso | Feb 27, 2022
UPS Customer Center | Feb 27, 2022

Thank you for contacting us. We are sorry to read about the damage caused to your property. For further assistance from us, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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Why do you guys go past posted no treaspassing signs and purple paint. And rut up peoples property. I think you guys are over paid POS .

1 | Jan 28, 2022
UPS Customer Center | Jan 28, 2022

Thank you for contacting us. This is a UPS Customer Center. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

My son worked the holiday season and still has not gotten paid. They do get paid at some point dont they? - it is now Feb. and trying to do taxes still waiting on any kind of info.

loretta evans | Oct 25, 2020
alyssia smith | Oct 25, 2020

Call the store the longest it would take is a month and that's if they withheld there pay for so long like some places do.

What is the cost to send 1 envelope to riverside California, from willow springs, No.

Ken Kirsch | Oct 26, 2019
Russ Baker | Oct 26, 2019

It depends. How big? How much does it weigh? Etc. I think you would be better off going with USPS. Give UPS a call.

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How long does it take for a driver helper to be called for a job? I've been waiting for a month and all I've gotten paid for is my orientation and I haven't even gotten that check.

Diana Holden | Oct 26, 2019
Britian Bell | Oct 26, 2019

Peak season will be calling for more help soon, next week is when it starts. I would be ready!

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