Michigan First Credit Union (Inside Kroger)

technologic80

Michigan First has become Michigan WORST. I sold my car, and the buyer brought a certified check from a very popular bank. They held it TEN business days!! When I complained they said “it could be a stolen check” gtfoh. What ever happened to CALLING the other bank to verify the certified check is real?? When I mentioned that it was met with a duh duh uh uhhh.. it dumbfounded them. Calling the 365 un-alive call center is probably a peg or two below what I imagine purgatory to be like. RUN RUN RUN away from this place, it’s a credit union in name only - they treat you WORSE than a big bank. Go to a smaller, more personable credit union. Trust me, read the the other reviews.

Dc Kingston

I’ve had two mortgages through Michigan first, car insurance, business insurance, credit card, personal loan. I need to get away from them everything with them is such a hassle. I have a business received a check from a company that I have received multiple checks from. They put a 10 day hold on my check. All my bills are going late and the lady I spoke to on the phone was rude. I cannot handle doing business with them any longer. I will slowly roll back accounts that I have with them as soon as possible. I recommend never starting to do business with them. I guarantee you will regret it

David Johnston

My complaint is not with the location on 13 Mile my complaint is overall this credit Union I have been banking with for 12 years and out of the 12 years they done absolutely nothing for me some company stole money out of my account Michigan first took their side I'm closing my account and have a nice day

Mona Moe

I hate banking with them! I sat on hold for a whole hour just for the representative to hang up on me! They make the most simple things difficult. Years ago when I had my debit card information stolen they CHARGED ME for overdraft fees when they knew my card information was stolen because they had to send me a new card! I was once charged over $30 for an overdraft fee for being short like ¢15 for a withdrawal. I can never get in contact with anyone when I call! It’s time to get a new bank because this is ridiculous! They don’t even deserve 1 star!