Tracey Nails

Claudia Mendoza

I came to this nail salon for the first time because my sister’s friend recommended it and my nail tech is currently sick so I could not go to her and my wedding is in 3 days! I spoke to Tracey and asked if they did dip powder she said no so I said fine, do you do acrylic and she said yes, so I asked for acrylic and a pedicure. She asked what I had on my hands now which is dip powder and I said that to her and they are a blue color. Tracey then proceeds to say that you will see the blue under the acrylic because she uses a clear powder and I was like extremely confused so I asked her to explain why that would be, and she said because the powder for acrylic is clear. She planned on doing acrylic on top of my old dip powder!!! That was already a concern but I am in crunch time so I proceeded to ask “can’t you remove the dip powder” and she said “well it takes too long like an hour”. I said to her “my nail lady normally soaks me while I’m getting my pedicure” and she proceeded to say it took an hour. In reality she was too lazy to take off my dip powder. I can’t believe she basically refused a customer because it would take too long. I was even willing to pay to have it removed, but honestly I’m glad I walked out after realizing how lazy they are. Nails always take a long time, I’m used to being there for 2 hours. Find yourself a better place.

Rosey B

Tracey never disappoints ! I been going to her for years and she has been so amazing!

Stephanie Saleh

I could not believe the absolutely TERRIBLE customer service I received here, as a client who’s visited a few times. I had called the salon before hand and asked whether there was time for me to come in to do gel nails, and the owner told me as long as I’m in before 6pm, she can do them for me. Great - so I left work and got there for 5:50, and she then denied me entry. I asked her why - she said she was closed. I told her I had just spoken to her on the phone 15 minutes ago, and she told me that I was a “difficult customer” because I asked her for a colour change one of the times I visited, which NEVER HAPPENED (and even if it were to?) I couldn’t believe it. I told her she was mistaking me for someone else, and she told me she refuses to service me, and that was that. This place has the worst customer service I’ve ever witnessed and I would highly recommend you avoid it. There are tons of other great nail salons in the area where you will be treated respectfully.

Ly Garcia

I know Tracey for 20 years and I am been in other places but like Tracey none.