Silver Cross Hospital

Category: Private hospital

Address: 1900 Silver Cross Blvd, New Lenox, IL 60451, USA

Phone: +18153001100

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Pyromancer 02

Oct 25, 2022

Understaffed, rude, and dirty

Alan Raymond

Oct 24, 2022

My mom was here on the 4th floor for 4 days. The staff was outstanding and responsive. The Nurses were friendly and kept our family informed. Then CNAs were friendly and caring. A SPECIAL shout out the CNA Jerry, a fellow Mt. Greenwood kid. He was absolutely the best I have seen in this field. The other items such as quality of food, cleanliness of room, comfort of room were all 5 star. The case manager was wonderful in helping with the discharge to a rehab we requested. Thank you Silver Cross for caring for my mom.

Ellen Rodriguez

Oct 22, 2022

they saved me!

LND

Oct 21, 2022

They're racist , even the security man ...

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Questions & Answers

What ages do children have to be to go in rooms to see a baby

Lisa Kettman | Oct 26, 2017
Kristen Watson | Oct 26, 2018

Any age child can visit you and baby on the regular postpartum floor, so long as they are accompanied by an adult and are not sick. I've had my own children visit with their dad and friends visit with their children.

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S

Anonymous | Oct 25, 2022
Anonymous | Oct 25, 2022

i

what time is visiting hours?

Nico Cavelle | Oct 26, 2018
Julie Ritt | Oct 26, 2019

You can technically visit someone on a regular floor 24/7. (You'll have to go in though the ER if you go at night though, as the front desk closes and the front doors get locked. I *think* it closes at 9, but I'm not sure.) Things are different with the ICU, but I don't know their exact rules.

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Do you have a store in the hospital to order gifts from to send to the patient rooms?

victoria winters | Oct 25, 2020
Gail Raucci | Oct 25, 2021

The gift shop is wonderful. I called about flowers and they sent me pictures with prices. Sent me my receipt with a thank you note for using them.

Do they Accept Blue Cross and Blue Shield???

Dianaysus | Oct 26, 2019
Tim Rose | Oct 26, 2019

BCBS is the insurance they offer employees so they most certainly accept it

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Does silver cross hospital have a psych unit

18920rich | Oct 26, 2018
Brett S | Oct 26, 2018

Yes its nice one they force you to go to group therapy it's better than Advocate Christ medical center

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Do not go to this HOSPITAL THEY WILL HAVE YOU WAITING 12 HOURS IN PAIN

Shavonna Smith | Jun 27, 2022
chgo wheatherEleanore Dandrea | Jun 27, 2022

Didn't have a problem went into emergency room got taken care of almost Immediately!

Can people shadow doctors here? If so, how old do you have to be?

Ryan Curley | Jan 28, 2022
Sarah Bult | Jan 28, 2022

With the covid restrictions right now probably not but there are students that work with the nurses and doctors depending on the area. It would most likely be through a school and at least 18yrs old

What pet friendly hotels are nearest to silver cross hospital?

alan baumbach | Oct 26, 2019
Tim Rose | Oct 26, 2019

Unfortunately there arent really any hotels withing 5 or 10 miles of the hospital. It's pretty remote, but it is right off 355 so it's pretty easy to get to from surrounding areas that would have pet friendly accommodations

What time does the cafeteria open in the mornings

Crystal Leshore | Oct 26, 2019
Shishin Yamada | Oct 26, 2019

Main cafeteria, lower level, open 7am-7pm, 7 days a week. Few vending machines nearby cafeteria entrance if all else closed. The Starbucks snack hours on main level vary daily. On Mondays in Medical Pavilion A, they set up a rotating lunch food cart (company is called "Fooda") with various local caterers. Hope that helps.

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What clean company cleans the hospital?

Regina Dunn | Oct 26, 2019
Tim Rose | Oct 26, 2019

Cleaning is done by in house. Auxiliary buildings use contract cleaning crew for the most part

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I'm having a right shoulder replacement surgery. Will I be able to keep my wedding band on my left ring finger.

A Google User | Oct 26, 2018
Ms. Mac | Oct 25, 2021

As others have stated no.. besides the risk of losing it or being stolen..its a health risk bc of machines and certain electrical instruments used.. it can be quite dangerous.

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What are those new small inpatient rooms? They are awful. Claustrophobic feeling and very dismal. Iwouldwould

Eileen Dee-Shaffer | Aug 26, 2022
George “The Duke” Schneeweiss | Aug 26, 2022

Don't know, wasn't in one

What the number for your lab?

Joyce Hitt | Jun 27, 2022
Silver Cross Hospital | Jul 27, 2022

Hi Joyce, to schedule a blood draw, call 815-300-7076. For results of a blood draw, please call your doctor who ordered the tests. Thank you!

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Has visiting changed for siblings new borns?

Lillian Almodovar | Oct 25, 2021
D Me | Oct 25, 2021

Yes, no children under the age of 18

Can my 12 year old be In the room while I give birth?

Addison Sndnnd | Oct 25, 2021
kari s | Oct 25, 2021

I do not believe children under 18 are currently allowed to visit

Does Silver Cross except Aetna

jim egan | Oct 25, 2021
JOHN WORTEL | Oct 25, 2021

Yes, for sure the ppo.

Can kids under 1 enter the hospital

Linda Catalan | Oct 25, 2020
Allen M. | Oct 25, 2020

Call ahead to the nurse station to see if they will be allowed in a particular patients room. But yes children can enter the hospital.

This hospital is getting worse everyday I remember when they were one of the best now they are worse then san Joseph. The way they treated me no food or pull for pain for over 28 hours is some bull

Adrian Vargas | Oct 25, 2020
Ms. Mac | Oct 25, 2021

IDK about that .. everyone I know that has been in or had anything done at St.Joes have had major and some serious complaints. I would never choose St Joes..if I'm there its bc I was taken by ambulance and had no say

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I had a person by the name of Martha Say that she was going to register me and take my vitals in the middle of the waiting Room while I was sitting underneath the TV in front of all the other people waiting in the E..R. Is that against HIPAA?

A M | Oct 25, 2020
A M | Oct 25, 2020

Also I did not feel comfortable Having my personal information put out to the public like this in the very center of the waiting Room. Who do I talk to about this?

What do u do for frost bite fingers. THAT blisters began to appear on

Mary Bridges | Oct 26, 2019
Julie Ritt | Oct 26, 2019

Yeah - that's definitely an ER issue.

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Is there a good florist close by?

Mary Francis | Oct 26, 2019
Tim Rose | Oct 26, 2019

There is not a florist close by but the gift shop carries a small selection of arrangements. Just remember no flowers in the ICU

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Does Silver Cross offer LTAC services?

Steven Koch | Oct 26, 2019
Tim Rose | Oct 26, 2019

No they do not at this time

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Worst worst service we wait 7 hours to get into ER room and one hour waiting to the nurse to come my husband has a lot of pain in his leg no body care

nisreen musleh | Oct 26, 2019
Julie Ritt | Oct 26, 2019

I'm very sorry your husband was in pain, but unless he has a history of blood clots or some other history or symptoms that indicate his life is in danger, "pain in his leg" is not a true emergency. Even most broken legs can - and sometimes do - wait behind actual emergencies. In general, pain is not an emergency and gets you put at the bottom of the triage list. Chest pain (the one exception re: pain), difficulty breathing, head or spinal cord injuries, trauma from a car accident, and (most) GSWs are true emergencies. If he waited seven hours, it's because they had seven hours of people with true emergencies interspersed with people who should have gone to urgent care instead. Unless your husband has a history that makes "pain in the leg" a sign of deeper issues, I'd suggest you do the same - there are several good ones in the area. Oh, by the way: This is the area for questions about a business, not reviews on it. So almost no one will see this, and it won't affect their rating.

Does silver cross have a policy on wearing gown or can I wear pjs

Ron Cooper | Oct 26, 2019
Julie Ritt | Oct 26, 2019

It depends on your situation: why you're there, how long you'll likely be there, what section you're in, etc. In the ICU you'd have to wear a gown. In the heart section you'd have to wear a special gown that holds the box and has a slit to let the wires through. In most post-surgical cases, unless it's a toe or such, you'd be in a gown so they can examine the wound and/or change the bandages easily. If you have a Foley, you'd definitely be in a gown. Aside from those areas, you can usually wear your own pajamas. Just remember that you must have an open line - e.g. an IV, PICC line, or Port-a-cath. So bring loose, short sleeved tops (whatever bottoms). Long sleeved shirts and IV lines don't mix well. No long nightshirts (or gowns) for the same reason. Oh, and don't bring your favorite ones. IV lines can come loose - rarely, but still. If it happens in your sleep you'll likely wake up soaked in various IV fluids mixed with some blood. It's both gross and hard to get out of your pajamas.

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When are visiting hours

Kimberly Boldrey | Oct 26, 2018
Julie Ritt | Oct 26, 2019

You can visit any time, although you'll have to go through the ER after 9pm. The ICU may have slightly different rules.

Does Silver Cross offer a Grandparents class?

Luanne Majcina | Oct 26, 2018
Julie Ritt | Oct 26, 2019

You'll need to call them and ask.

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Can a patient in your inpatient program for mental health receive mail?

Teresa Wilkins | Oct 26, 2018
Julie Ritt | Oct 26, 2019

Certainly so.

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Is there a vein clinic

Gloria Rogers | Oct 26, 2018
Mark Pearson | Oct 26, 2018

I'm not sure, I think there might be though.

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Is there laughing gas option for delivery

L A | Oct 26, 2018
Julie Ritt | Oct 26, 2019

I suggest asking your obgyn about that.

Do you accept public aid (madicaid)?

Jane & Family Vlog | Oct 26, 2018
Julie Ritt | Oct 26, 2019

All public hospitals do.

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Hi Im looking for a obgyne doctor. Which accept my health plan county care. Do you suggesr any?

Jane & Family Vlog | Oct 26, 2018
Julie Ritt | Oct 26, 2019

The hospital doesn't read these questions. I suggest you call your insurance company and ask.

Is there a car service to your home from the hospital?

Verna Dunham | Oct 26, 2018
Jenna M | Oct 26, 2018

No. You will have to take uber or lyft

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Is the lab open on Saturdays for out patients

Gail Raucci | Oct 26, 2018
Julie Ritt | Oct 26, 2019

I'm sure it is, yes.

Does your hospital refuse care in an emergency due to patients type of insurance?

Mike Giacobbe | Oct 26, 2018
Mark Pearson | Oct 26, 2018

No. They are required to trest any one in the ER regardless

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My husband is s diabetic & needs to dispose on needs? Does the hospital tak them?

Debra Schreiber | Oct 26, 2018
Julie Ritt | Oct 26, 2019

Yes. Some Walgreens also have a "disposal box".

What time are the social workers there

Christine Zator | Oct 26, 2018
Julie Ritt | Oct 26, 2019

Regular business hours.

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Would I be allowed to visit my sister in law? I have a cough and I recently had a mole on my shoulder removed

Brian Cronin | Oct 26, 2018
Julie Ritt | Oct 26, 2019

I'm unsure what the mole has to do with it, but a cough is a definite no-no!

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Do you offer a class for caregivers?

Jean Seidel | Oct 26, 2018
Brett S | Oct 26, 2018

Not sure on caregiver class you got call them.

Does Diver Cross do x-rays on Sunday for VA appointment orders?

Gary McDonald | Oct 26, 2018
Julie Ritt | Oct 26, 2019

You'd need to call and ask.

If you have a severe case of constipation, which department would deal with that?

Thomas Murphy | Oct 26, 2018
Laura Vancura | Oct 26, 2018

You could go to ER which would take care of it right away. Or you can make an appointment with a GI gastroenterologist Dr.

Does Silver Cross has Dentistry?

Sandra Mendez | Oct 26, 2018
Rebekah Pike | Oct 26, 2018

Lifetime family dental suite 470 I believe

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How do I find out what insurance they take?

Rose Hatalla | Oct 26, 2018
Laura Vancura | Oct 26, 2018

Call the operator and ask for the insurance department or try the billing department

Are there any all anon meetings at Silver Cross Hospital ?

Anita Elliott | Oct 26, 2017
Brett S | Oct 26, 2017

I would call them

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