Big Lots

Category: Discount store

Address: 5910 Broadway Avenue J, Galveston, TX 77551, USA

Phone: +14097402318

Opening hours

Sunday: 9AM–9PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Thomas Hurley

Oct 4, 2022

Very clean, neatly maintained location. Had everything we were looking for. Note: "some" (2) Staff could have been a little more proactive, however, in asking if they could help a customer find anything. Situational awareness lacked. So if you're passing by staff in this facility and they are speaking or discussing something, don't loiter around them expecting that "by chance" they might bother asking if they can help you find something. You're on your own. Some might argue why not just sort of "budge in" to their chatter, and be rude like so many others these days who feel privileged. I prefer to respect the conversation until I feel I can edge in a quick question. Or just wait it out, within rain. As is with most large stores like Big Lots, I'm assuming there is some level of "customer awareness" training that goes into preparing and developing employees in general. Besides, the one (female) appeared quite older than the second (male) as she gave some sort of instruction on items laying about. I would suppose now, unfortunately, this was a missed opportunity to demonstrate to the other employee what customer service truly looks like. Customer awareness is just as important as self awareness in many respects. Both fall squarely beneath a general sense of "situational awareness". That was lacking in this instance no matter how isolated an incident it may seem. Still, the place deserves a 4-Star otherwise. I'm certain I would visit again.

Brian Marshall

Sep 8, 2022

Not very friendly place

Tara S

Aug 27, 2022

Very strong smell of mold or something bad over the kitchen wares.

Darrell Harris

Aug 6, 2022

Roland Brown was awesome and very safe. He helped us on and off the bus times.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 25, 2022
Marian Long | Oct 25, 2021

All employees wear masks, cashiers have a plexiglass screen in addition and customers are required to wear masks.

Are the christmas trees on sale?

Mike Allen | Oct 26, 2018
Gregg Watson | Oct 26, 2018

No

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