Address: 17975 IH 35 S North, Schertz, TX 78154, USA
Phone: +12103447665
Sunday: 12–5PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Alexandria Wester
Horrible company. Overpriced, not worth it. They use an outside company for ground excavation who is awful. The excavation looked like garbage and I knew it wasn’t properly leveled. Didn’t level ground properly and pool is not level. Wasn’t level from moment of install and company doesn’t take responsibility for this. We have used family leisure twice and this is the last time. I will be sure to let everyone I know, looking for above ground pool to stay FAR AWAY. Beware of their “warranty” and be sure to read all the fine print and don’t trust sales people because they are just as faulty as their equipment. Lady from family leisure blamed unleveled ground on “Mother Nature” YEAH OKAY KAREN Also the skimmer hole was spewing watered when installed and they told us to just silicone it ourselves. After paying over 11 thousand dollars😑 Also beware of pool liner replacement, you have to use another outside company for liner installation so when they tell you liner cost that doesn’t include the installation. Oooh and they tell you that you have to use their specific pool chemicals only, well their chemicals are exactly the same ingredients as regular shock treatment and chlorine tabs. Just another way for them to scam you 🤷🏻♀️
Steve Cohen
This place is awesome! All retail businesses should be like this! At the most basic level, it's really just a big box category killer pool/spa/patio store. Just like hundreds of others. But that's where the similarity ends. These place takes it to the next level. When you walk in, not only does the staff greet you, if you've been there before they welcome you back, call you by your name if they know it. Someone with excellent product knowledge will take you to the area that has what you need. If you need advice, they can provide it, especially if it will save you money. They offer free classes monthly on how to maintain your spa. These are informative and useful. Not just an expense for them to pawn overpriced items of questionable value. The purpose is proper maintenance and keep cost down. They don't just push product. As a matter of fact, they were encouraging less expensive means to maintain hot tubs if it's appropriate.
Gordon Ringler
Nice stuff but it's pricey!
Veronica Medina
Totally recommend Family Leisure. Daniel the sales rep. Helped us select the perfect Artesian Bimini 72 spa. Daniel provided all the information on questions we had before the purchase. Spa came in earlier than anticipated but their delivery team and referred electrician made everything so successful. Everyone has been so helpful. Great investment! Love our spa!
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Mr. Confer is a disgruntled ex-employee of Family Leisure, and his answer is untrue and made out of spite. We have many many happy customers! Family Leisure does not do relines for either above or inground pools, though.
I have always had great customer service at Family Leisure. I have always gone into the store with questions or concerns. Sorry you experienced this
Call the store
My family purchased one last week and they had said they only had a few left but none smaller than 33". There's a long wait list for installation, however, anywhere from 3-8 weeks.
That info is either listed on there website, or you'll have to call the store.
Had same unit and problem. Did u get master box wet? That's what I did. Family Leisure doesn't repair them, but they hooked me up with someone who does. It's a pool equipment repair shop in Seguin off Hiway 90 Alt. Forgot their name, but u can always Google it. You'll need to drop off unit and once fixed, they will return to u via UPS. Reasonable people and prices. Very pleased with them. Good luck.
We do not carry drink coolers currently in store with that description, however we have patio sets with built in ice chest into end tables and side tables. We carry outdoor rated refrigerators for kitchen islands and standalone. None with glass fronts. Special options are available through our website.
A-Tex Pools sells 21' pools in several different models. We bought our 21' pool from them because their price was great in comparison with other places, plus came with lots of upgrades. The customer service has been awesome every time we have questions. I highly recommend A-Tex.
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