Suburban Ford of Troy

Raj Patel

Best place to buy a vehicle and also trade-in, Worked with sales person Aron , They stayed for me 1 hour more to get my car. Very satisfied with the purchase, anyway though I had to buy nitrogen air package for $1920 , they said it’s on every car. Also Aron ordered 2 nd car key for me on dealership ,that was great.

christine beausoleil

* 2022 update - while initial purchase went well - note that once you leave the dealership they are not as accommodating. Impossible to reach anyone, calls are not returned. Stood at unassisted front lobby desk tor way too long waiting for someone / anyone to offer assistance - all while watching sales associates mulling about. Customer shouldn’t have to walk throughout sales area seeking help when wanting to purchase a car. Bottom line, customer service is severely lacking - even more so now with changeover to Suburban. 2020 Initial post…… Great customer service! Made purchasing a car a pleasurable experience. In and out in less time than I anticipated with the car that met my expectations! Overall a great experience!

Pankaj Thaker

Good and timely service.

Gabriella Stahl

EDIT: SCAM! RIP OFF! WORST PLACE EVER!! When trying to get my car fixed (which is not possible) the car should have been sold for about $5000-$6000retail in the condition it is in. I was charged about 2.5 that amount. You do the math. They knowingly overcharged and ripped me off. I am extremely disappointed. It’s sad that car salesman and dealerships value making money off of people rather than treating them well. As a recent graduate that worked very hard to save up and buy my first car this was the worst case scenario. I bought the car and about a month later it is Undriveable. So there went all my hard work, money, and way to work. It is so unfortunate that these things have to happen. Putting styrofoam under the passenger seat to “fix” something… why… The car basically needs a new engine among many other things… but hey at least it had newish tires…