Address: 11 Excelsior Ave, Saratoga Springs, NY 12866, USA
Phone: +15182260538
Scott E Levine
They have installed new smoke alarms in the rooms that flash a bright white light repeatedly to “let you know they are working” per the front desk. Good luck sleeping there. The front desk is just as dismayed and there seems to be a big disconnect between corporate and the workers. That means trouble if you want good service and reflects poor choices by Marriot, for you the customer. What a mess.
Anil Singh
Great Marriott property. Our team has had several events here and service has been top notch each time. Rooms are comfortable and hotel staff is very friendly. Establishment is well kept. A short walk to downtown Saratoga.
Chunglin Wen
Overall an ok hotel. Main issue is that it is overall quite dated. The hot water took 1 or 2 mins to work. Heaters are old and it drys out the air more than an airplane. I am a gold level member. Not only didn’t we receive an upgrade. They prepared a room one level below the lobby for us. Breakfast doesn’t have a kids price. Many guests simply paid for adults. We paid for the kid as well and don’t quite think $15 is a good price compared to what’s offered.
Andrew Goh
Being the members of the Marriott and is a elite platinum, I was upgraded to the suite but rather regretted it. The room is very old and furniture is breaking down soon. Toilet is in bad shape with so dim lighting . No frills here as everything you need to pay from water to breakfast. The service is great and the gym room is rather small. Looks clean and decent hotel to stay.
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The places mentioned above are all great! Also might consider the little grill right in the hotel for a quick bite thats decent.
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