Red Roof Inn Syracuse

Category: Hotel in Syracuse, New York

Address: 6614 Thompson Rd, Syracuse, NY 13206, USA

Phone: +13154373309

Reviews

Sylas Earle

Jul 10, 2022

Honest review, this place for the first night seemed like it would be a suitable for staying. The rooms didn't seem that bad just not the best. The Pillows weren't very soft but we managed. We left for the day and when we came back the rooms weren't cleaned and no clean towels. After a bit my friend noticed plenty of Cockroaches scurrying around the room and on the walls. So we went to the lobby and got a room change. The new room was clean but the toilet was running nonstop. When we woke up we went to shower and there was no cold water to our shower, the water was boiling hot so sink baths were the only option. I won't lie this was the first time I have ever wanted to leave a hotel so fast. Honestly at this time I cannot recommend and won't personally be staying here again. Staff was really nice btw!

Verified Hotel Guest

Jun 25, 2022

Positive: Room is pretty nice. I had the superior king. Very spacious, big desk, shelf, dresser. Nice. Negative: I liked everything. Staff is very nice too. The only thing, maybe, it's the lobby is very modest. It did nit really matter, though

Mar W

Jun 21, 2022

The room surprised me. Nicer than I thought. The girls at the lobby very nice. Lobby is quite simple though. Card stopped working a few times. Not a big deal. Very nice for the price too.

Bette

Apr 23, 2022

Positive: The bed was very comfortable and there was free Wi-Fi. Negative: First of all, the door handle stuck and I had to get the desk clerk to open it for me. The room was supposed to be a non-smoking room but smelled like a dirty ashtray. The room was cold (60°) when I arrived and I couldn¿t get the heat to come on.

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Questions & Answers

What time is check in and out

Shermont Bradwell | Apr 26, 2018
Jay Zhou | Apr 27, 2018

In at 3 pm out at 11am

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do you have smoking rooms???????????/

Jeff Marsh | Apr 26, 2019
Dennis Davis | Apr 27, 2019

No they don't.

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Why do they change twice the amount we were billed. They deny it but my bank statement say they are crooks. Won't stay there again if that's how they run a business.

Michael Miller | Apr 26, 2019
Cynthia Charvala | Apr 27, 2019

If you booked a reserve. through Expedia or any of the others that put it on your card, the motel may also ask for your card ( there is some confusion in their process). Just contact them with the information & they will fix it. This has happened to others??

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Do you have weekly rates ?

thomas mitchell | Apr 26, 2019
Cynthia Charvala | Apr 27, 2019

They can put it thru as a "Red Hot Deal for longer than2 or 3?? days.

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