Pool Troopers

Category: Pool cleaning service

Address: West Palm Beach, FL 33401, USA

Phone: +15614028980

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Linda DiMeo

Oct 25, 2022

Jose does everything the pool needs to be up and running such as resetting timer etc, Cleaning skimmer adjusting the vac system bubbler etc. He’s the best!

Jessica Grushka

Oct 13, 2022

This company is awesome and very professional.

Percy Barajas

Oct 7, 2022

Gustavo is the best, thank you for your excellent job!

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Questions & Answers

I love using my spa, but I never remember which valves to turn on. Is there an app for that?

Pool Troopers | Jan 27, 2022
Pool Troopers | Jan 27, 2022

The answer is Automation, and, yes, there is an APP for that.

I'm on your chemical service and love the use of the Salt Chlorine Generator but I'm not sure how to properly clean my cartridge filter, can you show me?

Pool Troopers | Dec 28, 2021
Pool Troopers | Jan 27, 2022

Yes we can provide instruction to you on how to clean your filter, or better yet, we can provide that service for you for a small fee.

May I change the day of the week my swimming pool is cleaned or change the technician if I wish?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

Pool Troopers does our very best to accommodate different scheduling issues as they arise. We service neighborhoods based on geographical zones per day. If a conflict arises, please call our Customer Service Team.

Will my swimming pool & spa be cleaned & serviced on the same day each week?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

Yes, we schedule our technicians on a consistent basis to maintain your swimming pool. Exceptions occur during holiday weeks or severe weather, but we will always communicate schedule changes whenever possible.

Your Customer Service team member mentioned a "Start Up" fee, what does that cover?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

The start-up fee covers our trips, the chemicals, and parts we use to get your pool cleaned, circulating, filtering, and chemically balanced before it is scheduled on a route. If you are going on our Premium Chemical Service, we also add the salt to your pool and put our Salt Chlorine Generator on your pool during this process.

I need my pool repaired. Does Pool Troopers do that?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

YES! Our Mechanics are the best in the industry, and our two lead Mechanics have each been with us for over 25 years! You get all that experience, a professional pool mechanic, and a well-stocked truck- providing an over 80% first trip repair rate. To learn more about our repair services, please visit our website!

The weather is beautiful by my pool is too cold. What's the best way to heat my pool and/or spa?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

Great question! Heat Pumps are great to heat your pool, and Gas Heaters work great for spas.

My electric bill for my pool is very high. Can you do anything to help me lower my bill?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

Absolutely! Old technology inertia-driven pool motors are usually the second biggest energy users at your home. We offer energy-efficient variable speed replacement motors that meet the Pool Energy Law and most importantly save you money.

What's your most popular cleaning service?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

Every Other Week Full Cleaning is our most popular cleaning service for clients with a screen-enclosed pool. Weekly Full Cleaning is the most popular with clients who have unscreened pools.

Is there a less expensive option to your Full Service Cleaning?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

Yes, we offer Brush Basket Filter Service and Chemical Only service. Both services operate as a partnership, and the homeowner is responsible for vacuuming and cleaning their pool regularly.

What is included in your Full Service Cleaning?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

Our Full Cleaning Service includes testing and balancing the chemicals, monitoring the equipment, brushing the walls, steps, and benches, emptying the pump basket, cleaning the skimmer, cleaning the filter as needed, netting the surface, brushing the tile, and vacuuming as needed.

What is included in your chemical service?

Pool Troopers | Oct 25, 2019
Pool Troopers | Jan 27, 2022

We offer 3 different types of chemical service depending on your needs. Our Conventional Service uses traditional pool chemicals. Our Standard Service uses a customer-owned salt chlorine generator. Our Premium Service uses a Pool Troopers-owned salt chlorine generator. All our chemical services include testing and balancing the chemicals and monitoring the equipment.

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