Mediacom Communications Corporation

Category: Cable company

Address: 3737 Westown Pkwy, West Des Moines, IA 50266, USA

Phone: +18556334226

Reviews

El Vis Elko

Oct 17, 2022

If you want to have the worst service ever feel free to go with Mediacom. They will lie to you will over charge you on the bill and your service will keep cutting in and out. Trust me. I had it for 2 months and it was nothing but a headache. Never again.

Charlie Burg

Oct 4, 2022

Everyone in their customer service department needs to be fired. Garbage service. Wish I would’ve waited for Google fiber instead.

IssaDegen

Sep 26, 2022

Will offer high speed internet, then charge you for a different modem, but never has high speed. Complete scam. Can’t even stream without buffering. 120-300ms. Send clueless techs out how break your stuff and don’t fix anything or even know which unit is the modem. Avoid by any means possible

Bry Behn

Sep 12, 2022

How do you get $76.90 out of the 43$ I was quoted when I signed out two months ago? Do you over charge all of your customers?

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Questions & Answers

How can I get you to stop sending me wasteful, unwanted mail? I don't want your mediocre service.

Seth Lanning | Oct 25, 2019
Marshall H | Oct 25, 2019

Call customer service advise you want removed from mailing be polite and dont be offensive to the rep lol explain that its been an ongoing problem. If this is still an issue let me know please. As for mediocre service i pay for 1 gig and consistently test 750-950mbps

Can I drop off Mediacom modem at this location?

dennym | Nov 28, 2021
John Sebetka | Nov 28, 2021

Only call lines and desk work at this address. No equipment at all.

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Have a man working on setting up internet. We live in a town home. This is his second try. He seems very confused. Any advice? I can't take another day off work.

Kenneth Nielsen | Oct 24, 2020
Lucii Lou | Oct 24, 2020

He should have someone to reach out to for help; have you requested for a different tech

can i return to your office

Sailova Khiangte | Oct 25, 2018
Alisa Foxhoven | Oct 25, 2018

No, this is a call center. You can return equipment to the local office off ingersoll

where is my wi fi password

Tammy Wolf | Oct 25, 2018
Kimberly Walker | Oct 25, 2018

Can call customer service and they will give it to you after they verify your account.

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