United States Postal Service

Category: Post office

Address: 430 5th St, West Des Moines, IA 50265, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9:30AM–1PM

Reviews

Talks In The Streetz

Sep 16, 2022

I send envelope on 15 of Jan. This morning I message from buyer asking where my package at.. the bar code on receipt was incorrect on what I unloaded on ebay this morning. So Post office is really doing nothing to help me find this envelope of error on there behalf of misprint receipt. Go ups if you want your mail delivered and on time. My last name has been misspelled cause of post man, filed complaint n it was never corrected by his error. I never know how many packages or mail I missed cause of his missed spelled error. I got missing package, I got spend my lunch break n gas to find a package that say

hatchcracker_570

Sep 3, 2022

Meh. 🤷🏿

Nicole

Jun 13, 2022

Staff is not friendly or assistive.

Jeffrey Stockbauer

Dec 3, 2021

I moved here recently. When I visited WSDM Post Office it was busy inside. As I waited, I became impressed with the level of professionalism and efficiency shown by the counter help. I didn’t have to wait very long before being served. The worker was helpful and answered all my questions. After visiting there in person, I find all those many negative reviews concerning customer service, to be dubious and highly implausible. Such negative reviews serve to verify that we all need to remember to conduct ourselves properly, fairly and with civility. I reckon some folks will always refuse to be happy or satisfied. It was excellent service and much appreciated!

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Questions & Answers

Will you cash postal money order

Maria Guzman | Oct 24, 2020
Carlos | Oct 24, 2020

Yes, almost all post offices including the main one in Downtown Des Moines will cash it. Also, depending on the amount and what your local post office has in hand.

How late can you drop off mail

Laura Blythe | Oct 25, 2019
Kathleen Cadle | Oct 25, 2019

Last pickup is posted on the blue box for outbound mail. Usually between 4 pm and 5 pm depending on location.

Is there regular residential home delivery of standard mail today?

Roger See | Oct 25, 2019
1387 Gems | Oct 25, 2019

Yes

Didn't receive package today from New Orleans. I do believe they may have delivered it to the wrong building.

Stephanie Kennedy | Oct 25, 2018
Kirk New | Oct 25, 2018

Yes the stupid post office people r morons i got 2 packages sent to me that were not mine and 1 package never got

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