Chipotle Mexican Grill

Faith Rhodes

I love usually going to this place. Although, I placed a pick-up order for my Dad and I and mine was completely wrong. They put my Dad's order into my bowl. So, I went back said to the person at the checkout counter that my order was messed up and they said, "Okay, you can get in line," in a rude way. It was given to my for free (I would hope so) but when the person said I could throw it away, I asked if they could throw it away behind them and they said, "We're not allowed to take food over the counter, but there's out behind you," and pointed in such a dismissing way. I understand not being able to take food over the counter. Although, their attitude and facial expressions were just rude. I usually never complain either, but this was just rude.

Jonathan Fisher

While I always enjoy the food and flavors (such as they are -- it's not exactly Mexico City gourmet but certainly satisfying!), we were disappointed in the crew and cleanliness of the place when we visited. The staff had their masks on their chins and not their noses, let alone covering their mouths, tables were pretty much all sticky and not recently cleaned, they still don't have lemon available for beverages, and the burrito wrap attempt ended up falling apart anyway. The experience of Chipotle seems to only hold together in the college neighborhoods. This one in Hunt Valley did not impress, nor did the shopping center in general. It has what it should have, is maybe improving, but could easily go wrong too. I hope the Chipotle at least improves and can one day satisfy the craving for a burrito on a future grocery run to the Wegmans next door.

Chris Muehleisen

More interested in hanging out and eating their food. Not taking customers orders only online. Employees on the phone and not caring about cleanliness and overall running a fast casual restaurant. Terrible experience after working all day. Don't think I'll be back.

Jeremy Hidey

Unfortunately one of Chipotle’s less successful locations. Highly recommend picking up an order in person so that you can ensure your order is correct.