Illinois Department Of Human Services

Category: Department of Social Services

Address: 100 S Grand Ave E, Springfield, IL 62762, USA

Phone: +18008436154

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Adrian Baksh

Jul 28, 2022

ANSWER YOUR PHONE! Why is it that when you call there is a robot? Where are the Case Managers?. Why is it so difficult to get a hold of a live human being?. ANSWER YOUR PHONES!

Jennifer S.

Aug 11, 2020

I dont know why everyone else had bad experiences but i had nice experiences they were not rude to me and absolutely helped me. I dont speak for everyone im sure there r a few bad apples

Parker Asplin

Jul 5, 2020

Pretty much what everyone has said thus far. My personal experience is waiting for 45 minute, getting an operator, being ignored and hung up on. Not great.

Donna Werner

Jun 15, 2020

Nobody wants to answer phone. I have 3 people on my case and they want to give us only$30 to live off of for 1 month when my husband is without work. He is looking for eff and work but nothing yet

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Questions & Answers

Where do I send my application in Springfield?

Dante Autullo | Oct 24, 2021
Wendy K | Oct 24, 2021

Depends on what the application is for. If it's for employment, look at the posting for where to submit. If it is for assistance, look at the DHS website and find out exactly where it needs to be submitted.

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Does this office handle, cash and medical benefits

Dave Bean | Oct 25, 2018
Wendy K | Jul 26, 2022

No

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What is the Fax number?

Jodee Brummet | Oct 24, 2020
David Kohlrus | Oct 24, 2020

For what exactly? There are 40 different units?

whats the fax # for the Springfield ,IL. office

Rita Bence | Oct 24, 2020
tony gray | Oct 24, 2021

What is the fax #for case 220992592 ?

is there any johnsons career agency or office in this location?

Christine Lim | Oct 25, 2018
M Coogan | Oct 25, 2018

I don't think so, this building is converting over to apartments soon.

Where did they move?

Tg WALKER youtuber | Oct 25, 2018
Brittani “BrEe” Gillen | Oct 25, 2018

6200 N. Hiawatha, 5th Floor Chicago, IL 60646

I recently received my replacement link card but they forgot to transfer the funds that were on it. How do I get my benefits back on the card?

Dean Drazy | Oct 25, 2018
Dean Drazy | Oct 25, 2018

Any answer would be appreciated thanx.

When do they do link card

Alexis Penaloza | Oct 25, 2018
Young Kim | Oct 25, 2018

They accept application thruout year. Once submission of appl. to any nearby DHS office then an interview and then they send you link card thru postal mail

I was approved for medical&link but I haven't recieved my cards in the mail yet!!!

vicki brown | Oct 25, 2018
Young Kim | Oct 25, 2018

Mail wirh the link card should arrive 7-10 days from interview if not contact dhs office you went to

Hope Dhs is open on Monday the 8th does anybody know -?

Young Kim | Oct 25, 2018
Young Kim | Oct 25, 2018

They were closed all week last week because of heater problem

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What is the phone number to the North Broadway office?

Cathey Williams | Oct 25, 2018
Tim Egan | Oct 25, 2018

Sorry but their phone number will do you no good. Just like your question posted here, it will take a month to get a response. 😂😉

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