United States Postal Service

Critical Critic

Fast and friendly

Cherita Fort

My husband paid for delivery confirmation of a package but it was never delivered. Two weeks later he went to the post office and the package was still sitting on a shelf. He overheard an employee saying "what are we supposed to do about it?" I supposed they should have done their job. They want to keep the post office opened so they could keep their jobs but they don't want to do their jobs. Pitiful !

keyannacherelle

Cant even type what I wanna say… just take yall business elsewhere because yall will be really dissatisfied with this one on plank rd!

Michael Mier

I got a post office box at this location because a year ago, soon after the start of the COVID-19 pandemic hit the U.S., some masked perps broke into the 50-or-so-box bank that includes my mailbox in my trailer park. I conversed with the manager of the trailer park about it several times, the latest time she had stated that they were waiting for the post office to repair it. I then asked the clerk at the post office when they were going to repair the mail boxes, & her reply was that they were waiting on the trailer park management to repair it. So now I have to unnecessarily pay $60 every 6 months for having a post office box so that I can receive my mail without having to wait in line. Then for the last 2 days, I've been trying to reach someone at this post office over the phone concerning a package for me that they are holding onto that has postage due. They won't allow me to pay the measly 62-cent fee & insists that the sender needs to pay the postage due. I guess they're just gonna let that package rot in the post office because they have yet -- as far as I know -- to return it to the sender. I'm not one who enjoys telling people how to do their jobs, but this post office is the worst-run post office I've ever had the displeasure of having to deal with. Every time I got there to mail a package, there is only one clerk available to help customers -- whether or not there's 1 person in line or there's 20 people in line. This has got to be fixed. Us customers pay good money for USPS services & we demand to get our money's worth.