Caring At Heart

Category: Home health care service in Charlotte, North Carolina

Address: 8001 Raintree Ln #213, Charlotte, NC 28277, USA

Phone: +17043797510

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

tracey hendrix

Dec 10, 2021

Excellent communication from the start. Our caregiver Jessica is very caring and attentive to moms needs.

Mysi Jae

Dec 10, 2021

Great service great staff

Sharon Sowell

Aug 11, 2021

poor communication from management, through out the whole year i worked for her and the other girls that work for her asked me if i had the same problem, very unprofessional, my clients mom just told me that she terminated me without me knowing about it. Very rude and unprofessional!! I don’t recommend anyone working for that company.Thank you for your services !

Destinee Bee

Oct 7, 2020

Maybe I just have bad luck because all this reviews give them 5 stars and I would love to give them none. They don’t answer the phone when I call. I left voicemails and got a text with no solution to the problem at hand. I would never use them again nor would I suggest anyone else using them. Clearly all the great caregivers are taken so you are going to get the bottom on the bucket care.

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Questions & Answers

Can I change the schedule if I have appointments to keep?

Caring At Heart | Oct 23, 2020
Caring At Heart | Oct 23, 2020

Changes are easily accomplished. Our philosophy is to make the schedule work for the family not the agency. You come first. Your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get. Call us today! (704) 379-7510

How quickly can home care services be provided/started?

Caring At Heart | Oct 23, 2020
Caring At Heart | Oct 23, 2020

Generally services can be provided within a 48-hour period and often the same day. Call us today! (704) 379-7510

How does the cost of Caring At Heart compare with assisted living or nursing home care?

Caring At Heart | Oct 23, 2020
Caring At Heart | Oct 23, 2020

The average Caring At Heart service runs about 1/3 the cost of an Assisted Living Facility and less than ¼ of what the skilled facility would cost. Naturally you have to take into consideration the level of services required for that individual at any facility. Call us today! (704) 379-7510

Do you provide services in assisted living facilities?

Caring At Heart | Oct 23, 2020
Caring At Heart | Oct 23, 2020

Yes. People sometimes discover that the assistance provided in an assisted living facility is not enough to enable them to remain independent. In these cases, Caring At Heart provides a person to make this possible. In some states you are allowed to hire private help in an assisted living facility – or nursing home for that matter. Call us today! (704) 379-7510

What is the cost of Home Care?

Caring At Heart | Oct 23, 2020
Caring At Heart | Oct 23, 2020

Home Care prices vary, depending on the level of service needed and the length of time service is needed. Our agency charges a flat rate with no minimum of hours needed. Nor do we lock you into a contract for a specific amount of time. Call us today! (704) 379-7510

Who Pays For Home Care?

Caring At Heart | Oct 23, 2020
Caring At Heart | Oct 23, 2020

Most insurance companies, HMOs, PPOs and Worker’s Compensation cover home care. In addition, Medicaid and VA pay for home care service. Caring At Heart will verify coverage for the patient and fill out the necessary forms for insurance billing. Call us today! (704) 379-7510

How do I start home care services with Caring At Heart?

Caring At Heart | Oct 23, 2020
Caring At Heart | Oct 23, 2020

Give our agency a call at (704) 379-7510 and let our staff know what services you are seeking. We will have our staff come to your home and conduct a free, no obligation assessment. After the assessment we tailor a Plan Of Care, specific to your wants and needs. We will then, at your direction, identify caregivers who have the skills, personality and availability to assist you. You then will be able to meet the caregiver and if you approve, they will begin working for you.

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