Ascent at North Burnet Apartments

Rosa Salazar

I love the apartments

Julia Reape

Management here is horrific and they lack any accountability or resource to help residents. During my time living here I’ve had packages stolen, roaches, bed bugs, unreliable maintenance, no amenities, and all I’ve heard is excuses. The pool sat green for months when I first moved in and remains unusable, the gym is also unusable due to “the wall plugs”, and i can’t neglect mentioning the laundry room covered in dirt, dust, and spiderwebs. The parking lot when not covered in glass, trash, or sketchy drop offs never has room for cars so at certian points I’ve been left with no place to park and have had to stay with friends nearby. The front office will sporadically towe once a month leaving residents to scramble to get a parking pass even when it isn’t enforced. It’s clear that Skyline management and Ascent staff don’t care so please spare yourself the trouble and don’t live here.

Kate Kelly

Quick note: Their rebranding is an absolute joke. The neighborhood is not safe at all. I literally wouldn't walk around alone at night without a weapon. SECOND UPDATE (it's so ridiculous I had to share): In my first update I mentioned the serious bug problem/lack of exterminators (even though we pay for them every month). About a week after leaving that review we all magically received notices on our doors asking permission for exterminators to spray inside our apartments. Hooray! And what impeccable timing! It's almost as if they knew! But here's where it gets really weird. *Everyone* filled out these forms and *everyone* okayed the exterminators to come inside (because we all have a terrible bug problem!!) I gleefully awaited the day they would come like it was Christmas morning, but alas, it came and went with nary an exterminator on the property. That sure was an elaborate prank they pulled on us! Anyway, I'm pretty sure the bugs are planning a coup. Send help. UPDATE AFTER 15 MONTHS: These seem like lovely apartments for the price when you first arrive, but scratch beneath the surface and the problems arise. The only reason I didn't bring this down to 1 star is because the ladies in the office are very sweet. And it's not their fault the complex keeps getting bought out by big management companies who ultimately control things. Unfortunately it's very difficult to get a hold of anyone. I understand that the office was locked down due to the pandemic, but this has been an issue since we moved in. I couldn't even get anyone on the phone to renew our lease. I called and emailed for 5 months. We didn't have a deadbolt or a peep hole on our front door (which are legally required for safety reasons). It took over 6 months to get the peep hole installed and we still don't have a deadbolt. The bug problem is atrocious. We pay for exterminators that supposedly come every Thursday, but I've never seen anyone spraying or treating for bugs in any way. They've certainly never sprayed doorways or balconies. Nothing is caulked & shoddy carpentry mean there are there are gaps everywhere- in the cabinets, in the drawers, where the walls meet, EVERYWHERE. There are large holes where the pipes come in. All a perfect breeding ground for roaches. Once we get rid of them a new batch moves in. And they're terrible roommates. Most of their resources seem to go toward landscaping and outward appearances to make the property seem nicer than it actually is. I understand these aren't luxury aparents, but we pay over $1000/month for a one bedroom. It should be better. Previous review: We just moved in. So far so good! Ruby & Rosie in the leasing office are super helpful and kind.

Susana Reyes

Pool Needs To get Cleaned even though it’s not being used! Laundry Needs Deep cleaning Too it’s Very Nasty And Dirty