First Atlantic Federal Credit Union

Ron Garguilo

This Location HAS THE WORST CUSTOMER CUSTOMER SERVICE ON THE PLANT !!! The " So Called " Manager Is Extremely RUDE And Has NO PEOPLE SKILLS AT ALL !!!!!!!!

Lexus Farrow

Visited this specific branch this afternoon and got completely upset and left. There was absolutely no acknowledgement but a hello and there were no customers. We were the only customers in the branch and they had us waiting 15 minutes to open and account . More than enough staff just walking back and forth talking to each other and not even paying attention to the only customers in the branch. Rude, and unprofessional. I see Why this place has under 3 stars!!!!!

Andrew DeLong

Really dissatisfied with the level of service I've received from them and not happy with the product. I set up recurring payments through my bank so they automatically send the checks, but because the mail has been late (not like there's a global pandemic affecting all aspects of society right now) they still charge me late fees even if it's only days late- never missed a payment btw. I called to talk to someone and see about adjusting the due date to help resolve their problem but the sales person offered no solutions other than refinancing the entire loan. How is that a solution? Never had an issue like this with any other lender. Clearly don't care about their customers. Update: emailed for assistance with getting login information because i couldn't register for their online system and they just sent me a secure email message that just said: call us. It's like they don't want to talk to me.

Ethan Walter

Big gas