Address: 975 Hooper Ave, Toms River, NJ 08753, USA
Phone: +18886232633
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–1PM
K Cruz
The 5 stars are for Laura in the main Hooper Ave branch. Unfortunately, I can’t say the same about a platform lady L who I spoke to NINE days ago and never called me back even though we’re on the phone for 20 minutes. She was rude! I’ve been an OFB since December of 2000, and I told this woman L that. I asked her to bring my request to the branch mgr, she said she would. I asked her to please call me back, she said she would. Nine days later she didn’t. I called this morning and THANK GOD, Laura answered, she was pleasant from the second she answered the phone. She helped me right on the spot. Within 10 minutes she was able to straighten out my problem. Thank you so much Laura for being so patient, understanding, helpful, kind and efficient!!
Ed Hudak
Always enjoy friendly banter with the tellers. Unfortunately, Ocean First doesn't always have sufficient change on hand for the retail businesses.
Jackles c:
Patricia misgendered me even after I corrected her
Spyder
⭐⭐⭐ 12/27/21 I love OceanFirst Bank but my home branch, Sewell closed at the beginning of the month! This bank has great customer service with lower or no fees. The fee free debit card/checking account is great but it appears more branch locations are closing/consolidating as they are moving towards more online or electronic transactions. Also, there is no live 24/7 customer service support. The issues with their July 2021 system upgrade appear to have been resolved. ⭐ 9/3/21 Since OceanFirst Banks' system upgrade at the beginning of July 2021 I have had numerous problems with my checking account. The Customer Care Department was polite and a pleasure to deal with despite my vocal frustrations. My apologies to them. As I understand it, their system upgrade changed the way they process transactions from real-time to batch. On numerous occasions my account has fallen negative and I have had "not sufficient funds" fees charged. Also, the mobile app has often reflected wrong balances especially during their overnight processing and then would again reflect the correct balances the following morning. Clearly something is wrong! All of these issues/inconveniences does not give me confidence in OceanFirst Bank. Definitely not a good thing right now. If you do your banking with them please review them here and/or contact them directly. Whatever their doing, I hope they fix it really soon because now it's 2 months since their upgrade.
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Hi Dawn, if you have or open an account you can make a cash deposit. For a full list of our branch network, please visit our website.
Our Mobile App allows you to deposit a check from most smartphones. Check out our step-by-step video tutorial on our website.
Customers can use our drive thru and Video Teller options to perform banking transactions. If you need to access a lobby, have peace of mind knowing that there is a clear protective barrier between you and the Bank’s representative.
The use of masks are optional for employees and customers. However, we recommend that individuals that are not vaccinated continue to wear a mask while in the branch.
If the lobby at your location is closed, please call our Customer Care Center and we can direct you to the next closest branch or we can help you open an account. Also, you can even open personal accounts online by visiting our website.
For the latest information regarding temporary branch closures and drive-thru only accommodations, please visit our website.
Great news! We offer a free notary services to any customer who needs it. Simply, visit your local branch during business hours, bring the completed document to be signed and valid identification. Please note that all signees must be in attendance.
For step-by-step instructions on how to make a deposit via mobile device, please visit: https://oceanfirst.com/resources/tutorials/mobile-check-deposit/
You can order checks through our partner Deluxe. Please input any required information and select a check type. You can also contact us or go into a branch to place an order.
To report a lost or stolen debit card, please contact the Customer Care Center immediately.
Great news! For customers that have a checking account you can simply pay your mortgage through our Online Banking or Mobile App services. Don’t have a checking account? No problem, just visit our loan payment page to pay your mortgage or home equity loan/line.
Simply, click the forgot password link on our website or mobile app.
You can open an account online, over the phone, or by visiting a local branch.
To get the Bank’s routing number, please visit our website. There you can find the routing number at the bottom of the homepage.
As a precautionary measure, and out of an abundance of caution for the safety of our customers and employees, it may be necessary to temporarily close branches from time to time. To check branch updates, please visit: https://oceanfirst.com/temporary-branch-closures/
Hi Lauretta, as a precautionary measure, and out of an abundance of caution for the safety of our customers and employees, it may be necessary to temporarily close branches from time to time. To check branch updates, please visit: https://oceanfirst.com/temporary-branch-closures/ While drive-thru lanes remain open, please remember that lobby visits may require an appointment. We recommend you contact your branch directly to schedule an appointment at a time that is convenient for you.
Yes their is a new freestyle account that is brand new
Hello David, Our location at 975 Hooper Ave closes Friday at 5:00.
Yes, all OceanFirst locations can cash a savings bond.
Good morning Judy. This location does in fact have a coin counter. Its use is free as well. Have a great day! OceanFirst Bank
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