Green Rock Estates

EMT Amy

I'd give the caterer 5 stars as the BBQ was excellent!!! However, no one from the office staff showed up until the end and went right in to the office. The only other staff on site was a maintenance worker (I think) and he didn't speak English. I had no idea how or if we would get the Dasmen reward points that was mentioned in the flyer. Also, I was told that the DJ never received a table so there was no music from him. The only places to sit were on the rock wall (no) or in the chairs around the pool where kids were playing and splashing. There was no seating area that I noticed.

Kimani Thomas

Laura, the leasing manager is what this property needed. She’s always running around the property & being helpful where she is needed . I was skeptical about putting in a application for this place, but thanks to her welcoming smile, energy, and great communication I decided to do an application. Very Informative. I recommend speaking with Laura and/or Catalina . Both clearly dedicated to this property and it shows . Great experience !

Ja'Von Bands

The Greenrock Estates staff was GREAT!! Danielle and Laura has excellent customer, I love their personality and they were very helpful. The application process was a breeze. Very fast with helping customers and taking care of their needs making sure they was satisfied. Definitely recommend staying here the neighborhood is good and the service here is good also.

Linda Waycaster

I have been a resident here for two years this March and have had issue after issue. First is was three separate water leaks caused by a leak from the upstairs apartment and clogged A/C line. They came out and stopped the leaks but the ceiling material kept falling down! Four months after being reported they finally came out to semi-repaired the damages to the ceiling. I had five separate incidents where the A/C and heat stopped working. In four instances it was out of Freon and the fifth the actually unit needed replacement parts. This was repaired rather quickly. The new property manager is very personable and responds to requests very quickly. I would give the building and management four stars; however, in early October I found evidence of mice in the apartment. Wood shavings and debris in front of my kitchen cabinets and stove. I photographed the area and submitted a maintenance request. Heard nothing, then about 10 days later the request was marked complete, no one came to see the issue. After two more requests, which the system marked as roaches instead of mice I had someone show up to spray for roaches. He put out a bait trap. That same day I had to have the dishwasher water hose replaced because mice had completely chewed through it, and after repair the technician placed a piece of plywood over the hole the mice had came through. The bait trap did very little and I submitted three additional requests, making sure to emphasize mice. All were marked as completed but no one addressed the holes inside. My final request was submitted and by this time I had a gaping hole behind my couch and the mice had nested in the bottom drawer of my stove!!!! Pest control responded put an additional bait trap under the sink and photographed the hole in the wall and stated he would report it to corporate. I have entered another request but no one has responded l, they have damaged my new sofa and I had to place something over the gapping hole to keep cold air out! In addition now with the holes under and behind the stove, dishwasher, couch, and under the cabinet I am having all kinds of bugs in the apartment. Many crawling across the counters at night! A huge health hazard! I have reported this to the health department and the BBB. I’m out of this place ASAP