Ascent at Mallard Creek Apartment Homes

Category: Apartment complex in Charlotte, North Carolina

Address: 2506 Hope Way Ln, Charlotte, NC 28262, USA

Phone: +18335071276

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–4PM

Reviews

Sara Butterman

Sep 17, 2022

The property is nice. Staff is great. Rodie is the best! He is professional and knowledgeable.

Bri Mckoy

Sep 8, 2022

This place is horrible and full of manipulator’s .I’ve been living here for 5 months since than I’ve had no ac use in my bedroom it took maintenance and the manager 3 months to come up with a solution.. the following month my fridge went out and lost all my food..if I could give no stars I would..I wouldn’t recommend anyone to move in unless you wanna pay 1800 a month for junk..

Brock Wilson

Aug 6, 2022

Very inviting and friendly office staff. Maintenence arrives within 24 hours consistently (Keith is awesome). I've never had an issue with parking more than 100 feet from the building I want to be at. The valet trash service is awesome. I found this complex to be the best when balancing distance to UNCC and price/amenities. These are new apartments but not so new that they still smell like construction. This complex is cheaper, has better staff, and amenities than Cyan next door. The one thing I want improved is calling into the front desk. If someone else is on the phone with the desk, you will NOT get to talk to someone. There is no service that puts you on hold until the staff finishes a call. You have to leave a voice-mail and those can't always be listened to. I'd say 1/4 of my calls get to a staff member. This is not worth deducting a star, however. No complaints otherwise.

Sam Luu

Aug 3, 2022

Been here for over a year now. And there are some good things and some bad things. Parking is pretty bad for residents and visitors. Sometimes I would have to park in a visitor spot because there was no parking for residents left (so sorry visitors). But even for visitors, there is only maybe 8 spots in each half of the property for all of the residents to have guests, which isn't enough and they will inconsistently have booting. They said they can park on the street but that's pretty tight spacing and depending on where your building is, pretty far away. Trash definitely piles up in the compactor but there is valet trash. Even though the sign says trash and recycling, there is no recycling here. If you live in an apartment facing the main Mallard Creek Rd then it will be very noisy with all the cars speeding and zooming by. You will hear a lot of mufflers going off.

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Questions & Answers

If my situation changes can I get out of my lease?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Yes, we require a 60-day notice and the buy out fee to be paid.

Am I required to purchase renter's insurance?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Yes. A minimum of 100,000.

What are my options for paying my rent?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

WIPS or Rent Café

How long does it take for an application to be approved?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

72 hours.

Are garages or covered parking available?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Yes! We offer breezeway and garage storage units, attached and detached garages all available for rent.

Do you work with any furniture rental companies?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

No

Do you offer furnished apartments?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

No

Which appliances come standard?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Microwave, oven, fridge, sink, USB outlets, granite countertops, alarm system and washer and dryers in select units.

Is your community pet friendly?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Yes, we love pets! Our pet fees are $300 first pet/$200 second pet. The pet rent is $20 per pet per month. Maximum two animals.

Is there an on-site dog park?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Yes, we have a bark park! 😊

During which time periods are the pools and decks available for use?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

9AM-9PM Everyday!

Is parking available?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Yes!

What happens if I am locked out?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

After hours lock smith. During office hours $50 lock change fee will apply.

How can I contact emergency maintenance?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Call the office number.

An item in my unit needs repair. How do I get help?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

You can place a work order through your Rent Café account.

Do you have on-site maintenance?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Yes

Do I have to be present for a service technician to perform work?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

It is up to you! You can let us know your preference!

What will you do to prepare my apartment before I move in?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Deep clean the apartment and change the locks.

What is the closest major city?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

The closest major city is Charlotte, NC!

Who are the major employers or businesses near your community?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Businesses near our community includes, Charlotte Pediatric Dentistry, Davis Gina P DDS PA, Harris Orthodontics, Payne Accounting and Business Services, South Key CLT, HPSG Consulting LLC and many others!

What is the closest airport to your community?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Concord-Padgett Regional Airport

Are there any coffee shops or restaurants near your community?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

Yes! We are about 8 minutes from many restaurants and coffee shops.

Are there any grocery stores or shopping areas near your community?

Ascent at Mallard Creek Apartment Homes | Jul 25, 2022
Ascent at Mallard Creek Apartment Homes | Jul 25, 2022

The closest grocery stores or shopping areas are Walmart, Sam's Club and Concord Marketplace.

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