Massage Envy

Category: Massage spa in Charlotte, North Carolina

Address: 1730 E Woodlawn Rd, Charlotte, NC 28209, USA

Phone: +17045254800

Opening hours

Sunday: 9AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Laquell J Entertainment

Sep 9, 2022

I don't even know where to start! The short guy with the tats is amazing and knows how to get the pressure points that cause the most pain. His conversation was amazing and he recommended me to try the enhanced massage therapy treatment.

Haley Rollins

Sep 6, 2022

This business establishment is poorly ran by a "manager" by the name of Ashley Ford that runs the employees right out the door. She definitely has to be using drugs or drinking on the job because you'll find her nodding off and falling asleep mid conversation... Massage Envy South Park, please do better before you lose all of your customers and employees.

Gigi Le Cram

Aug 31, 2022

At this location I received the worst massage and facial in more than one occasion. A total waste of time and money and in top of that when you check out they expect you to tip on their terms which I found offensive after the terrible service I received. On my last visit the therapist showed up to the waiting room 10 minutes after my appointment time, gave me what she though to be a massage (IT WAS TERRIBLE) and ten minutes before the service was going to end she told me I only had 10 minutes left and asked me what I wanted in those ten minutes. Mind you! I specified when we started that I wanted a full body massage focusing mostly on my middle back which she only massage for three seconds. My last facial was another bad experience. I told the esthetician that I wanted extractions more than anything else and she told me that it wasn't necessary because I didn't have anything to extract, for real!? I did, and I could see it in a regular mirror with the lights off. I highly advise not to get the membership, you will be paying for a full year, just to receive the worst service of your life.

Snazzy

Jul 24, 2022

Called to book an appointment that showed a one hour was available online. However, when I called to book it the young lady told me that their were no appointment available. I called back to get clarification & young lady told me she was unable to book the appointment bc there was only one desk agent. I understand the process after her explaining however. Instead of asking if the caller is a guest or member. The correct question to ask when answering the call is are you a returning guest or member. Instead of lying & saying no. Just explain that the slot available is being held for members only the first go around. I had planned to sign up for the membership had I been able to book the appt, as I am a returning guest but that changed my mind for this location. Maybe I'll try again else where in the future.

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Questions & Answers

How long is a facial?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 23, 2021
Massage Envy | Jul 25, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 23, 2021
Massage Envy | Jul 25, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 23, 2021
Massage Envy | Jul 25, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 23, 2021
Massage Envy | Oct 23, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Is massage the only service you provide?

Marilyn T Brown | Oct 24, 2018
Lauren Bilski | Oct 24, 2018

They also do facials and total body streches

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How much for an hour?

Kelly Love | Oct 24, 2017
Robert Reeves | Oct 24, 2017

There is an introductory rate of $55. Membership rates start I believe between $60-65

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