White Oak Manor Charleston

Haley

There are several problems with this nursing home disguised as a rehab center. 1, upon walking in there was no check in process, the lack of security in a business that takes care of vulnerable mostly elderly patients is worrisome. 2, the staff are constantly lying to their patients. Upon my family members arrival post-op she heard that they were rejecting new patients due to "no vacancy" there were numerous empty rooms when I visited her. She was also told that there were no available walkers when there was a whole stack of them in the PT room. 3, neglect. She was often forgotten about when it came to hygiene and hydration. The day I visited they had also forgotten about her PT for the day. One staff member told her she had no PT that day but a different staff member told her she did.

Tammy Bloser

My dad has been in the rehab part for a week. He is receiving excellent care from the nurses and therapists. His room is spacious, clean and the food is good. So grateful to have found them!

Penny Leigh

Take care of my mom!!!!!!!

Mr Hands12

Money over healthcare! I’m totally shocked but not surprised! My parent was denied entry into this facility because the “cost of care is too much”. My parent is almost fully functional except for a need of a wound vac but my parent was denied, even with dual medical insurance, my parent was denied! Let me quote the admission manager “the cost of reimbursement is lower than the cost of care”, wow! I completely understand the healthcare industry and have always heard that money runs everything but this the first time it came to my doorstep! Wow, White Oak Manor, you have really exemplified the ugly rumor that exist in healthcare, money over health. I highly don’t recommend this facility or rehab group!