REV Federal Credit Union

Brenda Dean

I bank out town and this is my sister Bank. The first time I had no problem. They cashed a check with only proof of my bank account. I was not charged for anything. Today I stop in with bag of change so I can exchange it. The girl sent me to a machine to charge me 10% non member fee. I tried to explain the hole sister bank thing. And the joung lady was very short n rude with me. I heard the rude comments made under her breath as she walked away. And then talk about me to the other ladies having social hour. This is why I don't leave my out state bank because Noone can give me the speacil 100% customer service I get from chessie federal credit union. BTW I know what Karen means incase u think I don't. Next time lower ur voice if u don't want heard. Have great day. Oh...capt Ds took all my change and didn't charge me and was nice about it. Have good day.

P M

Completely disagree with the policy that to open an account and deposit money they pull a hard credit report on you. Why would I do that - I don't want a credit card. Be aware, this does affect your credit score.

Taylor Fay

I love this branch. But I am currently out of state and need an extension number to get issued a new card. Have tried calling and contacting through email. If an extension number was provided for this branch, it would be super helpful!

Karen Stanfield

It’s impossible to get a customer service representative ! I’ve been on hold for hours and finally pushed number one for a call back I went through this a week ago too I had to wait an entire day to get a call back last time This is very disappointing !